AKRacing Australia Reviews

Name: AKRacing Australia
Address: 101 Bath Rd, 101 Bath Rd, Kirrawee
Rating: 4.66

4.7 Rating 499 Reviews

93 %

of reviewers recommend AKRacing Australia

4.7

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About AKRacing Australia:

AKRacing has come a long way since their inception in 2001, where their focus was solely on the production of race car seats. The AKRacing brand was previously known as AK Seat. Fast forward to 2008 and AKRacing now specializes in producing premium and ergonomic gaming and office chairs and equipment.

The AKRacing brand was introduced into the Australian market back in 2015, where they continue to operate out of the leafy green suburb of Kirrawee. AKRacing now has distributors all over the world - America, Singapore, Japan, Korea, Tahiti and Europe, just to name a few.

Something that sets AKRacing apart from their competitors is that they do 100% of their own designs, R&D, product development, testing and quality control. AKRacing highly guarantee their products, as they manufacture every single part, which means that they do not have to source these components from other suppliers, allowing them to ensure the quality is always consistent.

Currently AKRacing Australia offers their chairs in 3 different materials, which feature across 9 different chair series, boasting an impressive range of over 45 different chairs in total.

Visit Website

Phone:

02 9545 0532

Email:

support@ak-racing.com.au

Location:

101 Bath Rd,
101 Bath Rd
Kirrawee
2232

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AKRacing Australia 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent chair, comfy and good quality”

Helpful Report

Posted 5 years ago

“Great service. 5/5 stars. Customer service is great and prices are awesome. Plus free shipping and good delivery time.”

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Posted 5 years ago

Hey BioAcid, Thanks for taking the time to reach out and leave us some feedback! We hope you enjoy your purchase!

Posted 5 years ago

“I no longer use the chair i bought because all the fake leather is peeling off and making a mess of my house.”

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Posted 5 years ago

“Chair is good for posture and the design is nice, however the armrests are poorly designed as they do not come up anywhere near high enough and have already started ripping after 1 year of use. The polyurethane leather seems to be holding up alright and stays looking clean. The chair could have been a little less wide as you can move your body side-to-side quite alot and it would have been more comfortable if it hugged your body more.”

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Posted 5 years ago

“V comfort”

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Posted 5 years ago

“Comfy chairs and good quality”

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Posted 5 years ago

Thank you for taking the time to leave us a review :)

Posted 5 years ago

“Unfortunately after only owning the chair for a couple of months it has started to tear.”

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Posted 5 years ago

We are sorry to hear that you are not satisfied with your order! Did you get in touch with our AKRacing Support Team at the time of this occurring? We have a dedicated tech team that helps process all warranty claims!

Posted 5 years ago

“The chair has solved my back problems.”

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Posted 5 years ago

Hey Jazza, We appreciate you taking the time to leave us a review and we are happy to hear that it has helped!

Posted 5 years ago

“These chairs are perfect to come home to after standing all day at work combined with the good rests for maximum comfort Price is affordable and delivery was quick.”

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Posted 5 years ago

Hey Kizz, Thanks for taking the time to leave us a review :) We hope you continue to enjoy the chair!

Posted 5 years ago

“Delivery was quick, price is affordable and the comfort is perfect for someone who stands (or even sits) all day 😍”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We hope you continue to enjoy the comfort of the AKRacing chair :)

Posted 5 years ago

“Absolute garbage. I ordered my chair in 2015. It arrived unacceptably damaged. I then contacted the company with photos of the damage and provided my purchasing receipt which "Grant" requested in order for a replacement to be sent. After providing my purchasing receipt I received no further correspondence and no replacement.”

Helpful Report

Posted 5 years ago

Hi Ethan, We are very sorry to hear this. Grant stopped working for us back in 2016, we have sent you a private message to follow up this feedback. Thanks, AKRacing Australia.

Posted 5 years ago

“Very comfortable chairs Only problem was getting into contact with support for a replacement gas lift, however they very helpful and sent me a replacement”

Helpful Report

Posted 5 years ago

Hey there, Thank you for your feedback, may we ask how you tried to contact support initially? Our support team usually responds to their emails within one business day - support@ak-racing.com.au

Posted 5 years ago

“Top Quality great feel and strong I am over 120kg, just wish my model had a wheel brace because my appartment is on a slant.”

Helpful Report

Posted 5 years ago

Hi Jason, Thank you for providing us with some feedback about our chairs :) Have you considered our pro casters with lock function? https://www.ak-racing.com.au/accessories/replacement-wheels/akracing-pro-casters-with-lock-function-black-5-pieces.html

Posted 5 years ago

“The base section of the chair broke after approx 18 months. Don't pay premium price for these chairs as the quality doesn't match the price tag.”

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Posted 5 years ago

“Lasted me like 4-5 years before it started to fall apart a bit and it's a chair I can say I have fallen asleep in”

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Posted 5 years ago

Thank you for providing us with feedback :)

Posted 5 years ago

“Very good except for handles slowly breaking down”

Helpful Report

Posted 5 years ago

Hi Josh, Thank you for leaving us a review, please contact out support team - support@ak-racing.com.au and we should be able to provide you with some replacement parts. Cheers, AKRacing

Posted 5 years ago

“Absolute rubbish, fabric falling apart and screws falling out.”

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Posted 5 years ago

“Good chairs, not the greatest but definitely good!”

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Posted 5 years ago

Hey there, We appreciate your feedback, if you could provide us with more information on what we could improve on, that would be much appreciated. Cheers, AKRacing Australia

Posted 5 years ago

“Unfortunately I had the frame of mine break at one of the welded joints. obviously I was annoyed about it at the time, but after following up with them I have found that they have a 5 year warranty on the frames and are replacing it for me.”

Helpful Report

Posted 5 years ago

Hey Jeff, We are sorry to hear this has happened. Have you been in touch with our support team - support@ak-racing.com.au ? AKRacing Australia

Posted 5 years ago

“2 years on and over 2000 hours of seating pleasure and still looks like its brand new”

Helpful Report

Posted 5 years ago

Hey Alex, We appreciate you taking the time out of your day to leave us some feedback! Nothing makes us happier than hearing that our chairs still look/feel brand new.

Posted 5 years ago

AKRacing Australia is rated 4.7 based on 499 reviews