alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,418 Reviews

96 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbelievably beautiful quality. Extremely happy. I have been buying covers for my outdoor sofa set from Homedepot for years. They last max. of 2 years then tear from the sun. This Alco cover fits like a dream and I can tell it will last for many years. Plus you can set up the outdoor furniture the way you want to store it to access easily. So now we will use the furniture more since it isn't such a chore to get it set back up. It is all customized to what you want. It costs maybe 2x what the awful HD covers cost but it so much better. Don't hesitate. Love the quality. Our cover is made from a heavyweight vinyl that doesn't look like it will tear from the weight of the rain or rot in the sun. We live in Seattle so plenty of rain.”

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Posted 4 years ago

“I have ordered several covers from ALCO and will be ordering more. The workmanship and quality of these covers are amazing; strong and durable. They fit the furniture (2 tables, 4 benches, 1 fire pit) perfectly. And they look great. The online ordering is easy with detailed instructions on measuring, etc. so it is almost impossible to make a mistake.”

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Posted 4 years ago

“Custom cover just received and installed. Great fit and quality.”

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Posted 4 years ago

“Perfect!!! Fit. I needed a U shaped cover for an outdoor pit arrangement. One set of measurements and the cover fits perfectly. I love it when a company delivers exactly what you expect at a quality that exceeds my expectations!”

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Posted 4 years ago

“Called ALCO without knowing anything about the company for a cover to help preserve an upright bar bq smoker. Sent dimensions & received an immediate reply explaining how everything worked. Received my cover in about a week and it fits perfectly and works just as imagined. Would definitely recommend to friends and even order again should I have another need. Thanks ALCO and good look😊”

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Posted 4 years ago

“My wife and I ordered an ALCO custom dimension cover for the sectional couch on our screened in porch. Measuring all of the dimensions was a bit of work, but the final product fit like a dream. Would definitely buy again!”

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Posted 4 years ago

“ALCO customer service is fantastic. I sent them pictures of my daybed and they were able to custom make a cover for me that fit perfectly. It is snug and as weather proof as it gets. I would gladly use them again and highly recommend them to anyone. Pricing and delivery were fair and swift.”

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Posted 4 years ago

“Ordered a custom cover for game which I wish to keep outdoors. The cover is a perfect fit. I included some artwork on the cover which they did a nice job! The lead time can be a few weeks but they provide a nice product.”

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Posted 4 years ago

“Just received our patio furniture covers. the craftsmanship is excellent and they fit perfectly. I am so pleased we went with ALCO for our covers.”

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Posted 4 years ago

“Great customer service. Quick easy efficient even during Covid.”

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Posted 4 years ago

“The Covers I purchased for my outside lawn chairs fit well, workmanship was impeccable and quality of material was top notch. Would definitely buy additional covers as the need dictates in the future. Job well done.👍”

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Posted 4 years ago

“Received our sofa cover yesterday and was very happy with the results. Even though we had some measurement issues, the company reached our several times to get the info they needed to get the job done. Delivery took longer than expected but it was worth the wait.”

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Posted 4 years ago

“great workmanship and quality. Took a little longer than 7 days but worth the wait.”

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Posted 4 years ago

“We needed a cover for an unusually shaped outdoor sectional and the cover fits beautifully. It is very sturdy and well made and reasonably priced. We plan to have additional covers made for other furniture.”

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Posted 4 years ago

“I had a very positive experience with my order and with customer service. The product is perfect and I plan to replace some additional manufacturer-supplied covers with Alco covers. Highly recommended.”

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Posted 4 years ago

“John: Victoria Tx August 13th, my cover issue has been resolved, thanks to a great customer service team. Matt assured me that all problems have been resolved and my cover is in production. After reading so many wonderful reviews, I’m looking forward to receiving my pit cover. I will use Alco covers again. He is Risen”

Helpful Report

Posted 4 years ago

“Alco originally manufactured a cover for me and the look and fit were excellent. After using the cover a month and having it exposed to rain I notice water under the cover. When I checked with Sheila at Alco if the covers leaked she said they should not. The cover was replaced without any hassle and it fit and looked as good as the first one. I am very happy with the service and highly recommend Alco.”

Helpful Report

Posted 4 years ago

“I bought 2 custom covers from Alco. What really attracted me at first was the good price. When I received both covers, they were better than I was expecting. The material feels durable and they were well made, perfect! They seem to have been made for what I was looking for. lol Monica provided me the best service I could get. Totally recommend!”

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Posted 4 years ago

“We have ordered three covers from ALCO. One for a large U shaped outdoor bar, one for a wine barrel table and most recently a custom L shaped BBQ grill. We sent measurements that we thought were correct but ALCO staff observed mistakes and contacted us and we re-measured while on the phone with the staff. We just received it today and with a few doubts, we put it on the grill. IT FIT LIKE A GLOVE! These are great products. Reasonably priced and protected our outdoor structures all winter long. Would definitely order from ALCO again and recommend to anyone.”

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Posted 4 years ago

“After searching for a cover for my smoker, I came across Alco Covers. After reading so many great reviews, I decided to order one. My 20 year old pit is looking forward to finally getting a cover. Thanks Alco! God Bless all who read this. He is Risen! John Victoria, Tx”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.8 based on 1,418 reviews