alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,419 Reviews

96 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,419 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you need a cover this is THE place. I had a custom cover made for a grill island and could not be happier. Customer service was great and quality of the product is outstanding!”

Helpful Report

Posted 5 years ago

“Very responsive to custom request, found pricing reasonable, template advice helpful and good quality control. Looking forward to seeing the final product. Shipping cost seems a bit high.”

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Posted 5 years ago

“The ordering process was fairly easy. There was one hiccup in that after completing all the measurements and other selections the only thing to show up in my cart were the add-ons. I re-did the whole thing, all my information was still there, added to cart and removed the order for just the add-ons. Otherwise, it would be a five star review.”

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Posted 5 years ago

“Extremely easy to order. I have never seen anything like it. I can’t wait to get the final product.”

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Posted 5 years ago

“Super simple to order on the website!”

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Posted 5 years ago

“awesome job”

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Posted 5 years ago

“ordered 3 covers for my Gerber GS 750 plotters they were awesome quality and on time delivery.”

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Posted 5 years ago

“Ordered ALCO cover for outdoor L shaped patio sofa. Was very easy to measure dimensions based on model on ALCO website. Order fulfilled quickly. Quality and fit exceeded expectations. Highly recommend.”

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Posted 5 years ago

“Very easy and smooth to place an order.”

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Posted 5 years ago

“Very easy process”

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Posted 5 years ago

“The covers look great!”

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Posted 5 years ago

“Great Product”

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Posted 5 years ago

“Great awesome. Thanks”

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Posted 5 years ago

“So far the experience has been very positive. The ordering process is very user-friendly and the options for custom covers are extensive, making it easier to get exactly what you need of should have to cover your outdoor furniture. I am looking forward to the finished products!”

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Posted 5 years ago

“Haven’t received product yet but the customer service regarding any questions has been great”

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Posted 5 years ago

“Very easy to order. Let you know how fast and how they turn out.”

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Posted 5 years ago

“We are very happy with our cover for our outdoor sectional! The ordering process was really convenient, and the cover fits perfectly! I would definitely recommend to anyone looking to protect their outdoor furniture.”

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Posted 5 years ago

“ZERO STARS DO NOT ORDER. I would give you zero stars but that's not an option. Terrible service. Unresponsive. Order over a month late, only partial order received without any resolution. Don't waste your time. I regret trying to use a custom services as I thought it would be better. Don't do it. There is nothing custom about this service except the it's unique in that it's so poor. Only wish I had read the other review as this is consistently terrible with this company.”

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Posted 5 years ago

“ordered a cover on May 19th still do not have the cover that was ordered was told it would be shipped on June 24th well over the 10 to 12 days turn around time”

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Posted 5 years ago

“Excellent support to insure you get the custom fit you need”

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Posted 5 years ago

alcocovers.com is rated 4.8 based on 1,419 reviews