alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,418 Reviews

96 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The perfect custom cover for my waterfall patio fountain! The fit is perfect and material will certainly protect from winter weather! Awesome!”

Helpful Report

Posted 1 year ago

“Going on two years now and my barbecue cover is holding up very nicely in the Southern California sun. The fit is perfect. No complaints. Good value.”

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Posted 1 year ago

“Cover fits great for my Horizon Smoker and Customer service was the best during the process to make sure the cover was a good fit”

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Posted 1 year ago

“The cover I ordered for my lawn swing was even better than I could have imagined. It fit perfectly and was so well made. I don’t usually write a review but this cover deserved kudos.”

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Posted 1 year ago

“These guys are amazing! I built an outside Granite Pizza station, totally customized, it looks amazing… but better yet, Alco Covers worked with me on a custom cover, there team was attentive to details, over email and after a few back and fourth dimensions, they made me a cover that fits like a glove, very reasonable price, and delivery was super fast! I am so happy! Highly recommend these guys! Thanks Bill”

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Posted 1 year ago

“Great product. Pretty easy process to get the measurements and order. Cover came exactly as billed and perfectly fits the furniture which has unusual shape and dimensions. Tough water proof material. Looks good”

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Posted 1 year ago

“the fit, feel and look of the cover was far better than I had imagined. Very pleased with the product.”

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Posted 1 year ago

“Everything seemed to go pretty well through the transaction, except that "Gretchen" would NOT answer our question: WHERE ARE YOUR COVERS MANUFACTURED? Our only reference is the statement on every single page on their website that claims that their HQ is in Jacksonville, Florida. Today we received the cover via DHL from PAKISTAN. Goodbye US Dollars and American jobs - and they refuse to even be honest with us when we ask that specific question. Never buying from these liars again.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We value all feedback to help us grow. As called out on our "about us" page, which is on every page of our website, we state (and with a global map) the locations that we ship from. https://www.alcocovers.com/about-us/. We are sorry you had a bad experience.

Posted 1 year ago

“We are very pleased with the custom made covers. They are great at measuring and charting against photos to ensure we get exactly what we need. We have purchased several different designs from this company and will continue to use them. Customer service, delivery, accuracy all spot on!”

Helpful Report

Posted 1 year ago

Thank you Kim! Glad you like it

Posted 1 year ago

“From the first contact with customer service I got great communication and feedback on my project with the many changes I made. The process was very simple and the price was very reasonable even better than I expected. I will definitely use Alcovers again for future projects.”

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Posted 1 year ago

Thank you Ryan! We strive to provide great service

Posted 1 year ago

“Fast quick service. Much better than buying a tarp and bungee cord. Get it custom”

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Posted 1 year ago

Thank you. Quality is what we do best

Posted 1 year ago

“I have a lovely large ceramic urn in my Midwestern garden which I had recently turned into a small fountain. It needed a cover from rain and snow in the winter when it wouldn’t be used. But it’s a beautiful urn which continues to give the garden some color throughout the year, so I didn’t want to cover completely. I asked for a “shower cap for a jam jar” and given the dimensions Alco crafted a perfect fit. It took a little discussion, but in the end we got there. Kudos to them.”

Helpful Report

Posted 1 year ago

“This was my 2nd cover from them. My first cover was for a small wood holder for the outside. I have the diminutions from amazon and upload a pic of what I was covering. It fit perfect. The last cover I just bought: I needed a custom cover for my fire pit to keep it "dry" during the winter. I am an engineer and designed exactly what I wanted, and they took my drawing and made it happen. But all and all I am very happy. I definitely recommend them to anyone with custom or stock jobs. P.S. I only removed one star due to the communication difficulties we had with answering my questions.”

Helpful Report

Posted 1 year ago

“I did have to take a star off because it took so long for us to get our covers. Though the covers fit perfectly and work well for what we got them for. Hopefully it works out well because we just started using them so we don't know how they will hold up in our extreme weather. So far they fit really well and work great.”

Helpful Report

Posted 1 year ago

“Amazing!! I was so impressed with these covers that I immediately ordered 3 more. After having spent thousands on other covers that are falling apart in a few short years, I will only be buying alco covers from now on. Excellent customer service too. Trust me - you won’t be disappointed.”

Helpful Report

Posted 1 year ago

“I received covers from ALCO for outdoor furniture that exceed expectations. Meeting the demands to protect from the elements the covers as well present a favorable fashionable appearance. In the online submission for non-standard shaped furniture, including sofa, ottoman, and end tables, ALCO professional staff returned photos of the furniture to validate measurements prior to fabrication which ensured the quality and protective requirements of those covers to the measured specifications. ALCO LLC is my go-to vendor for excellent fit covers that may needed in the future.”

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Posted 1 year ago

“We got our net. It was made to our specifications and the quality is very good. We are happy with the product and the price was well worth it.”

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Posted 1 year ago

“Best price around. Exactly as advertised.”

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Posted 1 year ago

“Alco Covers are awesome! Three orders....perfect every time! This last order was for our outdoor shower. Perfect fit!”

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Posted 1 year ago

“I ordered cover for an irregular shaped outdoor kitchen, a fire pit and pizza oven. They fit perfectly and stand up well to Wisconsin winter. I’d recommend the higher quality covering. After few season has not faded at all”

Helpful Report

Posted 1 year ago

alcocovers.com is rated 4.8 based on 1,418 reviews