alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,513 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,513 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a deck box that wasn’t a traditional size so I ordered a custom cover from Alco and was suspicious at first because it was the first google link I clicked. But this cover is top of the line. Quality is great. It came to the perfect dimensions and color was exactly what I chose. A really good hand made custom product at a decent price too. And didn’t take forever to be delivered. Really happy”

Helpful Report

Posted 1 year ago

“Placed an order on Alco covers, dimensions, color,and any extras I wanted. Showed up a few weeks later. Package was decent, was surprised to see the fire pit cover was in a storage bag. Looks like quality material, and fit perfectly. Have been using the cover for almost a year, still looks great Overall good experience, will definitely order again.”

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Posted 1 year ago

“I had a fire pit cover for years and it needed replaced. I searched the internet for a similar cover and found this company. This company was very affordable. The customer service was wonderful when I contacted them about my delivery date. The cover fits my fire pit perfectly. It covers it completely and looks great also.”

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Posted 1 year ago

“Custom ordered cover came in a surprisingly small package, but was just exactly what we wanted. The quality is great. Next I need a cover I know where to go”

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Posted 1 year ago

“First the bad news, they only have five stars. The good news is that this is by far the BEST outdoor kitchen Island cover I've ever had. The material, the precise cut, and the quality is second to none. Well done!!!”

Helpful Report

Posted 1 year ago

“We recently reached out for a quote for a custom cover for a fire pit (irregular shape with raised metal wood logs in the center). Alcocovers was so quick to respond and with such a reasonable quote we jumped right on it. Then we got both a follow up email and telephone call from Jed as he was creating our cover to ensure that the measurements were correct and the finished produce would be a proper fit. Received the cover last week and needless to say it is perfect and fits like a glove. We could not be happier with the service we received from Alcocovers and in particular Jed!”

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Posted 1 year ago

“We love our covers. I sent in the measurements each piece. The covers were completed in a timely manner. The fabric is super durable and the fit is perfect. I highly recommend this company”

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Posted 1 year ago

“Strong and durable custom-sized sandbox cover! Thank you for the great product.”

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Posted 1 year ago

“Just received my custom cover. Doesn’t fit. If I move it anymore it will rip. Provided specific notes one the pit as well as a picture. Very frustrating to wait weeks ( which was noted so no issues there) then to deal with DHL which can’t ever seem to deliver anything on time. Will wait to see how issue is resolved for $140 cover.”

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Posted 1 year ago

“Fits perfectly and appears to be very durable and high quality. We couldn't be more satisfied”

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Posted 1 year ago

“Cover fit correctly and look good, received parts on time and in good condition”

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Posted 1 year ago

“Very happy with quality and fit. My only complaint would be that shipping is done through DHL and they don’t deliver to all areas. When the area isn’t covered by DHL it gets punted to USPS, who won’t deliver to my work address. Even after the shipping debacle the quality was impressive enough that I ordered another for my other toolbox.”

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Posted 1 year ago

“Often people only take time to complain about a purchase. My cover from alcocovers was perfect, fits like a glove, looks great, and was done ahead of schedule. Would buy again if needed! Thanks guys!”

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Posted 1 year ago

“I bought three covers to fit my outside furniture (2 chairs and long sofa). They were custom made to fit the furniture. They arrive within a few weeks and we’re a perfect fit. I covered the furniture over the winter and they protected the furniture perfectly. The cover material is really high quality, and adding the zip for the sofa makes it really easy to take on and off. Would highly recommend and plan to buy some more for some chaise lounges I have. 10 out of 10 for service, cost and quality!”

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Posted 1 year ago

“I have placed three orders with this company. The customer service is outstanding. They walked me through the measuring process to get it exactly correct. The quality and workmanship of the this first cover surpassed our expectations.”

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Posted 1 year ago

“The customized table cover is of excellent quality and a perfect fit. It was delivered as scheduled.”

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Posted 1 year ago

“Everything came as advertised.”

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Posted 2 years ago

“Cover was exactly as ordered and works well. Very happy.”

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Posted 2 years ago

“I ordered a cover for my Whirlpool water softener. It was delivered in a timely manner. The fit and quality of material are outstanding! I would definitely order from them again! I feel lucky that I found them on the internet!!”

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Posted 2 years ago

“They did an excellent job making a cover for our outdoor kitchen. There were a lot of different heights and everything fit like a glove!”

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Posted 2 years ago

alcocovers.com is rated 4.8 based on 1,513 reviews