alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,418 Reviews

96 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Covers came out perfectly as measured and planned. Will get more from them.”

Helpful Report

Posted 2 months ago

“This is a great company. They make excellent top quality covers for just about anything you need. Website is easy to order from, I have purchased 13 covers so far from them and completely satisfied with every one. Time of delivery from time of order, confirmation and production is excellent. Their customer service team is excellent and will help you with any and all issues promptly. Hi highly recommend this company for all your cover needs.”

Helpful Report

Posted 2 months ago

“We needed a cover to protect an irregular-shaped but valuable piece of equipment. The ordering process was smooth. The service was excellent and the cover is well made, looks good, and does just what it needs to do.”

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Posted 2 months ago

“The cover was perfect and the people were great!”

Helpful Report

Posted 2 months ago

“The custom cover that I ordered is well made and to the exact dimensions that I requested. It is well made and looks like it will last a long time.”

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Posted 2 months ago

“Great customer service”

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Posted 2 months ago

“Most important to me when ordering online, is it as advertised and Alco meets that criteria. Very easy to deal with, product was excellent, quality of the product was excellent, fit was perfect, delivery was really quick for a custom made cover, pricing was very competitive and more importantly, I will definitely be a repeat customer!!”

Helpful Report

Posted 2 months ago

“Excellent quality and great customer service .”

Helpful Report

Posted 2 months ago

“Our order for a sand box cover was constructed really well and fits great. They took the time to ask questions and made sure the measurements were correct so things were right on. We will definitely be using ALCO Custom Covers again when the need arises.”

Helpful Report

Posted 2 months ago

“Great quality - very durable, excellent fit”

Helpful Report

Posted 2 months ago

“Cover fit our fire pit perfectly. Does exactly what we needed it to, which is to keep water from getting into the unit. Also looks great!”

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Posted 2 months ago

“I ordered a custom fit cover for my fire pit 8 days ago. I received it today—-shipped from the UAE. It fit perfectly and looks super durable and very well made. I highly recommend Alco Covers and would order from them again.”

Helpful Report

Posted 2 months ago

“Followed their order process and left it tho them. Very happy with the product we received.”

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Posted 2 months ago

“Our welder cover turned out great! We had them add our logo and it looks great! Good quality and it should last for many years.”

Helpful Report

Posted 2 months ago

“The material used for my Ryobi lawn mower cover is excellent, perfect for below zero temperatures here in Minnesota. Besides, all your employees especially Monica are very kind, courteous and understanding. There were also other kind employees which were courteous and helpful. Overall, my rating to your company is outstanding despite our distance. I am a very happy and satisfied customer Monica is very helpful and understanding to me. Thank you. Cesar C Castillejos Minneapolis MN”

Helpful Report

Posted 2 months ago

“The easy and speed of working with this company is amazing. Before I found Alcovers.com, it used to take months to get custom covers made...Thank you alcovers.com! Keep up the great work!!!!”

Helpful Report

Posted 2 months ago

“Trying to find a replacement part for the custom-made cover I purchased. But instead of offering the replacement part, customer service (Gretchen) wanted me to order a new cover. In addition, I'll have to provide the spec for my equipment again in order to place a new order. Horrible service. Definitely not recommending to anyone.”

Helpful Report

Posted 2 months ago

“I’ve ordered numerous covers and they all fit very well! Very solid covers”

Helpful Report

Posted 3 months ago

“Service was great and sent me measurement diagrams to make sure everything would fit based on my measurements. Outstanding cover that will last a long time.”

Helpful Report

Posted 3 months ago

“great quality and the size was the same as i ordered.”

Helpful Report

Posted 3 months ago

alcocovers.com is rated 4.8 based on 1,418 reviews