alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,418 Reviews

96 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't say it enough how great the covers are! I had a custom one made for a outdoor sectional I just bought. It's pretty simple just measure the sides per the diagram they provide and they will make it for you. Fits perfect and looks nice too! Well worth the money. High recommend!”

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Posted 4 years ago

“I ordered patio furniture covers from Alco Custom Covers. Prior to ordering I did quite a bit of research on companies that make these covers. My covers were delivered today, and I have to say I am absolutely DELIGHTED with the quality and fit. While there were companies to do this order cheaper, none had the overwhelming volume of positive reviews Alco Custom Covers has. And, Alco's prices were quite reasonable. I did the 18 gage cover with zippers and am sure they will last me for years to come. By the way, they were ordered on Saturday, April 11th scheduled for delivery on May 23. Delivered today May 11th. Would I buy from Alco Custom Covers again? In a heartbeat. 😎”

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Posted 4 years ago

“I am a repeat customer as I love these covers! They are very high quality and completely protect my outdoor sofas. The measuring process and ordering was easy. We have ordered several covers to fit the different sectional sofa configurations we use. Great product! (We like the gray color.)”

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Posted 4 years ago

“I absolutely love our custom made outdoor furniture covers. They are made of high quality, durable fabric and the construction is first rate. ALCO is so accommodating. I highly recommend this product. Thank you for giving me the opportunity to share my comments.”

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Posted 4 years ago

“The video tutorial for measuring was a huge help and very easy to understand. The covers fit our furniture perfectly and do not blow off in the wind, like others we have had. Great quality product. Thank you!”

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Posted 4 years ago

“Customer cover for outdoor furniture -- The product arrived on time and met all of the quality spec's laid out in the website. During the whole COVID downtime they answered emails within hours and gave me confidence my orders were in process. To that point have ordered another cover for additional furniture.”

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Posted 4 years ago

“Great customer service and reasonable delivery time even with the COVID-19 challenges!”

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Posted 4 years ago

“Customer service is amazing. They answered questions I had and responded very quickly. I had a cover made for my buffet. Need to protect it from kittens scratching it. It arrived yesterday. It fit like a glove and the quality was superb. Thick vinyl with a zippered front. LOVE IT!!!!”

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Posted 4 years ago

“Purchased a custom cover for a recently built Firepit on our deck. Size was perfect. Material is nice and thick. Great price. Great all around experience with Alco. First time I used them and will certainly use them again. Highly recommended! Thanks!”

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Posted 4 years ago

“My cover was for a gift and the people that received it couldn't have been happier with the product. It fit perfectly and they also liked the material used.”

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Posted 4 years ago

“Product looks and fits perfect! Will seek to order from alco covers in the future!”

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Posted 4 years ago

“Thanks to Covid-19 my order took a month to receive it (received it yesterday from the time I placed the order). However, I'm very happy with quality of the material. Probably I'm too picky, but, the fitting is a little too loose. They add an extra inch and they round up the fractions to the higher number and that could be the reason. It is not that bad as to have to return it, but, I'm too critic of myself. I would like to extend my appreciation to the service received by my coordinator, Sheila Cornelia. My design was a little complicated and there was a lot of back and forth because of my measurements and my demands. She was very patient and courteous and helpful while coordinating the realization of the cover for my BBQ furniture. It surely takes a person like her to bring to realization this type of projects. My wife is very pleased (she is the boss). :) Let's now wait for the durability under the hot Arizona weather. Meanwhile, we will be enjoying the beauty of the BBQ undercover when not in use.”

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Posted 4 years ago

“Perfect fit and high quality material and construction!”

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Posted 4 years ago

“A little late-but well worth the wait! Excellent cover. Expertly made. Quality water-proof materials. Attention to detail. Obviously, due to the COVID-19 virus with a mfg plant in Florida there were some reasonable delays and the product arrived 26 days after the order was placed. Nonetheless, it was well worth the wait. Very pleased overall.”

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Posted 4 years ago

“I order a couple special sized covers for some outdoor fire pits. They came on time, a good quality, and were the correct dimension. Thank you for making this an easy purchase.”

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Posted 4 years ago

“Great product, excellent customer service with very fast response times. Based on my order/experience - highly recommended!”

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Posted 4 years ago

“I bought a custom pinball machine cover. It was a perfect fit. Great quality. I will highly recommend them for any custom cover needs.”

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Posted 4 years ago

“Very happy with cover. It was shipped in a timely manner and the material is high quality. Did a nice job of covering our patio furniture”

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Posted 4 years ago

“Alco provided a perfect fit for our custom made bar. I simply followed the measuring guidelines and had my cover in short order - at a very reasonable price. Our bar is out on the dock in the open water and the cover has withstood storms and the elements. Very satisfied!”

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Posted 4 years ago

“Alcocovers did great job on my fire pit cover. Easy to order a custom fit Fire Pit. Perfect fit and fast delivery.”

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Posted 4 years ago

alcocovers.com is rated 4.8 based on 1,418 reviews