“I really wish they would open at 7am, they would get the Amazon fresh customers like myself. Who have to shop early. I work overnights so I get stuff done once I'm off, at 9am I'm headed home. Your closed when I wake up. EARLIER HOURS PLS. and thank you.”
“Let me start by saying this was my third time shopping at this Aldi since moving to Bel Air in April. Unfortunately, each visit has been disappointing—but this last one sealed the deal.
I sent my husband to the store to grab the last few ingredients we needed for dinner. While he was there, I was on the phone with him when I heard him ask a store associate for assistance. The woman he spoke to directed him to a man named Jeff.
Jeff’s attitude toward my husband was rude and unprofessional. His tone was dismissive and unwelcoming, and frankly, there was no reason for that kind of behavior. My husband was simply asking for help.
Customer service matters—especially when you’re dealing with people in your community. Jeff, if you’re reading this, I hope you take a moment to reflect. Every person deserves to be treated with respect, and you never know who you’re talking to. A little kindness goes a long way.
Unfortunately, this experience was the final straw. We won’t be returning to this location again.”
“Store in Rio Grande looking a lot stripped out. Shelves were empty boxes all over. Looks like the employees abandoned the store. It was never like this new mgt since last year need to get a grip. Or hire more people and assign them a section. Looks very runned down. They had nothing. What slop. Management needs to step in asap”
“The new orange juice caps are impossible to open. I have had to return all of my orange juice in the last month simply because I can’t open it. They took a month off of making orange juice to replace the cap. Makes it impossible to open. I now go to Walmart to purchase my orange juice.”
“I like products, but I do not like how the check out is. They push you through in a very unfriendly way, very abrupt. A smile or kind word would be nice. Instead it is rushed and get your card or payment plan out fast or you get a look. I’ve read where they have to make the checkout fast, but it is very unpleasant.”
“I shop at Aldi at least 3 to 4 times a week and every time I go in there is one checker. Everyone is either not around or doing other work. This is not customer service nor putting the customer first making people wait in long lines and only having one checker sometimes they open up another register but they haven’t lately and and that’s not always enough. It doesn’t matter what time of day I go in there there’s one register open and even if it’s a long line, they do not have another checker open or register. This is the Aldi store in North Aurora on Oak Street.”
“Aldi prices have increased alot and other grocery stores are cheaper
I've had to throw away produce from Aldi as it was rotten.. Won't be going back.”
“Been there twice and disappointed both times.
You can find cheaper canned tuna at other stores and ground beef was twice the price as Food Lion which is not knowed to be inexpensive.”
“$15 for 12 Burger Patties? Seriously Overpriced!
I couldn’t believe it—$15 for a pack of 12 burger patties? That’s way too expensive for something so basic. The quality wasn’t even impressive enough to justify the price. There are plenty of places selling patties for much less, and honestly, this felt like a complete rip-off. If you want value, look elsewhere—this is just outrageous.”
“Aldis three pack of steaks are the worst steak we have ever had, these steaks are so tuff we ended up throwing them away and of course this happened on Mothers Day . Get a new supplier or take them off the shelf. Worst ever.👎🏽”
“I don't know why everybody thinks his store is so great and such a healthy store it's not and they keep changing it every year They used to have really good toilet paper for a great price I used to have really good paper towels for a great price now the toilet paper is like sandpaper and they keep changing the paper towels every few months and and they're less of them they're no good and they're charging us more stop it”
“My husband and I decided to check out the Aldi store in Tempe, Az. We were very disappointed at the lack of product. It reminded me of a store that specializes in expiring items. But we thought we would give them a try. Today is May 4th, the pork chops we purchased are marked freeze or use by May 7. When my son opened the package, the whole house stunk. They were slimy and bad. Had to throw them away. Never, ever, will we shop there again.”
“I have had a terrible experience with this product. I couldn't even get my doggie to eat the fish. I made up two meals of the fish and I was absolutely disgusted with my fillets. Over half of the box had nothing but fish skins rolled up. It was gross.”
“It has truly improved our lives by 100% by the great varieties, excellent quality, taste and the best prices ever! We can’t wait to go every 2 weeks as it is 18 miles but so worth it.”
