Aldi Reviews

Name: Aldi
Rating: 2.52

2.5 Rating 1,289 Reviews

36 %

of reviewers recommend Aldi

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Metrics

2.5

Based on 1,289 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“6 bottles of the best red wine for £24!!! and free delivery.”

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Posted 6 years ago

“Sick of customers leaving stock which has to be disposed”

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Posted 6 years ago

“Good quality with low prices for everyday shoppings.”

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Posted 6 years ago

“great selection affordable wine. great food especially breakfast cereal and organic porridge oats which also makes delicious crumble. The Village Bakery's Malted bloomer is superb, some of the packed cold meat is terrific value for money. try different types and you'll be amazed at the taste. fresh meat from the butchery is usually very tasty; Angus beefburgers Yummy!! Aldi are selling more branded food now though we prefer their own brand; soups are brilliant, and great value and their frozen fish is so cheap, as are Portuguese sardines. There are bargains all over the store; try something new each week. I tend to buy all fruit and vegetables at Sainsbury's because they last very much longer, for some reason. and the date is on the packs. Over the years, have bought a good few electrical items which we are still using almost daily. Aldi bedding and towels have never appealed to me but I do enjoy searching for garden items; always a good price. the downside at Aldi's is the parking every time. Luckily there are no cameras at my local store but the store is very isolated so I cannot visit any other store on the same trip, which means we are using petrol just to shop solely at Aldi. we enjoy our weekly trip to Aldi's and we pay a little less for our shopping too.”

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Posted 6 years ago

“Excellent customer service and always happy to help”

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Posted 6 years ago

“I never went to Aldi choosing all the big supermarkets Instead. I went there about 6months ago and think it's brilliant the quality is excellent prices excellent and range on offer excellent what's not to like. I now do the bulk of my shopping there and think it's great.i recently bought a garden table and chairs which are absolutely fantastic.”

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Posted 6 years ago

“Very good price for your weekly/daily shopping. And quality is not far from top notch. All in all happy customer for over 10 years now.”

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Posted 6 years ago

“Good quality products at market leading prices. Wont shop anywhere else.”

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Posted 6 years ago

“There products are of high quality, they arrive very quickly, the returns policy is very easy. I can’t fault them.”

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Posted 6 years ago

“Excellent choice. Great prices. Lovely friendly staff.”

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Posted 6 years ago

“cheap price good product range and quick through the till”

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Posted 6 years ago

“Great value for money and very fast delivery! My daughter loves her Skye backpack.”

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Posted 6 years ago

“Check out was brilliant as opened as the ques got big. I found everything i needed and extra”

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Posted 6 years ago

“Aldi have an amazing range of goods with exceptional pricing, there is always someone there to help you find things and if the till queues start to back up they will always open up a new one to help out.”

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Posted 6 years ago

“Great products at substantially lower prices. Make the jump, you will not be disappointed!!”

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Posted 6 years ago

“Didn't realise until recently that you can order a lot of the weekly one-off deals online!! Well chuffed, haven't got to spend ages trawling through the product displays instore now!!”

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Posted 6 years ago

“Much cheaper than any other large supermarket and the quality of their products is certainly no lower.”

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Posted 6 years ago

“Having read other reviews perhaps I am lucky with my store in Hexham. Staff are friendly, informative and obliging and always ready to help anyone having difficulties I shop weekly, and reckon 90 percent of my shop is at Aldi. However, one disturbing trend lately is poor stock control, today 5 of my usual buys were unavailable. Easter next week, hope everything in their brochure is available.. I have also bought online with good immediate service.”

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Posted 6 years ago

“Online customer service regularly hits the mark”

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Posted 6 years ago

“Great quality items at fantastic prices.Iced Coffee superb as is the Irish Whisky cake and the creamy yoghurts.”

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Posted 6 years ago

Aldi is rated 2.5 based on 1,289 reviews