Aldi Reviews

Name: Aldi
Rating: 2.52

2.5 Rating 1,289 Reviews

36 %

of reviewers recommend Aldi

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Metrics

2.5

Based on 1,289 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aldi Bentley bridge Wednesfeild Great service from one young lady assistant after returning a faulty peacock bird bath she went out her way to help and find a replacement very pleased .”

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Posted 5 years ago

“Wafer thin honey roast ham_ actually tastes like ham”

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Posted 5 years ago

“Best leg of lamb ever. Truly made our Easter, thank you. Purchased frozen at Aldi in Alfreton on 17th April along with mauris Piper potatoes, parsnips, carrots and broccoli, all of which were also superb, but the lamb was perfection.”

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Posted 5 years ago

“Brilliant service today. Had an item double scanned (value £14+) few days ago. Did not have receipt with me but, no quibble, they refunded it! Thank you!”

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Posted 5 years ago

“Perfect nappy’s for my baby 👶”

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Posted 5 years ago

“The staff are very helpful and courteous indeed”

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Posted 5 years ago

“Forget your high end chocolate whole nut bar .Aldis take on this bar is better then the higher priced bars.”

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Posted 5 years ago

“Well, I got a delicious lettuce. The falafel was insanely mediocre. I like The chai Latte. The plant based chai latte. I have to say, I am dissapointed in the lack of compassion showed from the plants. The £1.69 pizza is said to be 'the. Best'pizza my friend has had and she ate a lidl, Tesco, Morrisons AnD homade pizza but yours was The Best. (Spinach and Ricotta). "Oh that does sound good" Keep on keeping on, keep your condom strong 💪”

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Posted 5 years ago

“amazing offers and easy to order online”

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Posted 5 years ago

“What's not to love? Amazing prices and superior products. Some people look down on non branded items but from experience they are more often than not a lot better than the big boys. Remember, Heinz started small as did Coke, Pepsi and many others. It wasn't until a company like Aldi gave them a chance to sell their products that they became famous. Just because you don't know the name doesn't mean it isn't top quality. I love shopping at Aldi for this reason, the products they offer really are different and better. The low prices help so much and I look forward every week to going shopping now. I am a big fan of the special buys and all of my clothing is also from Aldi. If you have not tried Aldi yet you are missing out.”

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Posted 5 years ago

“sar on the tills always happy and bubbly a joy to be served by her even helped me pack my shopping as hands not gripping items as well as they should she would make fantastic manager in the store”

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Posted 5 years ago

“Excellent choice of goods. Prices within my pocket limit and very helpful staff. Also, queuing is a thing of the past. Tills continually opening, first class service”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Absolutely love you Aldi. Best store. Thanks”

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Posted 5 years ago

“Top quality products. I wish you now consider on line food shopping”

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Posted 5 years ago

“Have had 3 weeks search for a blanket my friend really wanted. First, it went out of stock online. Customer services tried to find one instore for me. No luck. Item came back online. Ordered it but a problem arose with delivery company. Customer services gave excellent support again. So impressed with your customer service people. They are just exceptional on the phone. Other companies please take note!”

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Posted 5 years ago

“Awesome just great love my visits”

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Posted 5 years ago

“Im very happy shopping in aldis Grimsby and also in Gainsborough i thought the staff were fantastic decent priced food and very good supermarket. I got everything there at a excellent prices. The staff dont keep you waiting for long in the queue if they see people in the queue they open up another till for customers which i thought was great and very good customer service. They are always happy and helpful very friendly and always smiling which is always a delight to see.”

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Posted 5 years ago

“Its so cheap and A quallity is The same as anywhere else so why pay more??”

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Posted 5 years ago

“Always happy, helpful and efficient staff, I have never ever been disappointed by the quality of product for the bargain price.”

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Posted 5 years ago

Aldi is rated 2.5 based on 1,289 reviews