Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,329 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

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Metrics

2.5

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 20th February 2025

Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I completed my first click & collect at Ledbury's Aldi on Tuesday. I found the website easy to follow and the pick up extremely efficient with a very polite young man loading my shopping into the car for me. Brilliant Aldi I'll definitely be doing it again.”

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Posted 4 years ago

“Up to 18 months ago our sainsbursy/aldi split was 85/15. however over the last year or so it has turned around to 20/80.Due to a combination of refurbished and extended stores making it more enjoyable to shop combined with good quality cheaper products”

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Posted 4 years ago

“I go at 7.30am every Monday to Aldi in Walkden. The staff are fantastic. Even though they are very busy, they will always stop to help you. They are always polite and friendly. I am so impressed!”

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Posted 4 years ago

“The customer service by Gemma at Leicester Meridian was excellent. She overheard me commenting about an out of stock item and went and fetched me one without being asked.”

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Posted 4 years ago

“I often go to the store in CF14 in Cardiff and there is one young man who works on the tills, who always makes my day! His name is Jake and he is efficient, cheerful and very positive, always working with a smile. We need more you g people like Jake as he is an excellent advert for Aldi and the youth of today :)”

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Posted 4 years ago

“I ordered a tv online from Aldi and had a very bad experience in returning it as it wasn’t right , I went in to my local Aldi in Bramley Rotherham and 2 of the managers there really helped me out , one called Linda and the other lady I can’t remember her name but they went above and beyond to get me my refund and help me out of a really stressful situation and time , I would like to thank them very much as I feel the situation would have gone on fir a very long time if it wasn’t for them .”

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Posted 4 years ago

“Great products and great prices! I. I use Instacart and always do my grocery shopping at Aldis. If you are ooking for value,(who isn't) then Aldis is the place to go. Jim”

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Posted 4 years ago

“Aldi in Burnage, Manchester is run by fantastic friendly staff and there covid protection measures are excellent”

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Posted 4 years ago

“Very friendly staff and easy to find the things i want and a bonus with the special buys .”

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Posted 4 years ago

“Just wanted to post this morning I showed at Aldi in Coleshill. I had a load of litre bottles of water and the lady went and got me a trolley and made my shopping experience an absolute joy. Thank you 🙏”

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Posted 4 years ago

“Cant find fault with my local aldi on batley rd, the staff and welcoming and friendly, there is one lady that sticks out, i see her marching around the shop smiling and singing, shes always helpful, she has went out her way to find out if the items i was looking for were in stock, i do not know her name as i heard one of her work friends call her trish and she corrected her by saying that was not her name, it was all in good fun. The shop always looks clean and tidy and there always a bargain to be had.”

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Posted 4 years ago

“Iv just discovered aldi's Rhubarb disinfectant and it's the cats pyjamas. Iv bought other methods of scentsy sprays for my kitchen and this beats them hands down .on smell cleaning and affordability .cant wait to try the other scents now .And No Donald I wont be drinking it as Aldi also do lovely rhubarb gin too.”

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Posted 4 years ago

“The staff at Aldi in Morecambe are incredibly friendly especially Andy & Vaughan. I have on a couple of occasion had to return goods and the staff have been very happy to help and either refund me or exchange the goods. During this pandemic Aldi have managed the situation of social distancing extremely well and in particular and Vaughan has been very helpful to customers - his big smile brightens my day on going into the ship and as I leave. A big thank you to all the staff at Aldi in Morecambe.”

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Posted 4 years ago

“I'm very happy to shop in Aldi. The prize are good and quality is very good.”

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Posted 4 years ago

“good prices and can shop quickly”

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Posted 4 years ago

“My Husband and I went to the walkden store today,its only the second time we have been out since lockdown, I would like to say a big thank you to all the staff from security to shop floor for the way you handled things,as pensioners we were very grateful and it was a pleasure to do a nice shop after not being able to go out for a while,thanks again to you all.”

Helpful Report

Posted 4 years ago

““Belmont Oaties” used to have a perfect combination of flavour and a crunchy texture but now the replacement “Crumbly Oaties” have neither of these qualities, and frankly taste bland. The “Village Bakery Fruit Loaf” has had its fruit and fresh peel content reduced to the point where what was once something especially enjoyable is now boring, just like ordinary bread with a few currants thrown in. Starting with these two products will this be an Aldi trend, reducing quality and charging the same price?”

Helpful Report

Posted 4 years ago

“Ordered garden planters from Aldi ...did not wish to shop in store as I usually would do due to situation at present....my planters were delivered free & in good time ....will definitely use this way of buying from Aldi again”

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Posted 4 years ago

“I spoke to a lovely girl called Andrea. I queried the price of a planter. I had it wrong but she was do pleasant and did not make me feel like an idiot. Very professional and personable.”

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Posted 4 years ago

“Received my rattan garden furniture today.. was a bit fiddly to put together definitely needs two people.. Looks lovely, comfortable and worth the money..”

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Posted 5 years ago

Aldi is rated 2.5 based on 1,329 reviews