Aldi Reviews

Name: Aldi
Rating: 2.52

2.5 Rating 1,290 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

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Metrics

2.5

Based on 1,290 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am always amazed at the quality of their products. The prices are always astonishingly good and for a pensioner such as myself this is really important.”

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Posted 6 years ago

“an absolutely brilliant shop staff are always helpful and find what you need brilliant hats off to them ,”

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Posted 6 years ago

“The prices and the quality are excellent. The staff are always pleasant and accommodating”

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Posted 6 years ago

“Efficient service and fast delivery”

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Posted 6 years ago

“Plenty products and helpful staff ample parking and a speedy tills”

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Posted 6 years ago

“From speaking to the Customer Service Department to easily navigating the website I received excellent service and really prompt home delivery - very pleased”

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Posted 6 years ago

“They always have what I need - and at an affordable price make it possible to experiment with different foods”

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Posted 6 years ago

“Despite the Collier Row, Romford store being packed with pre-Christmas shoppers the staff were keeping the shelves well stocked while keeping the cages out of the way. That pressure on them didn't stop them taking you to the shelf when you asked where to find an item - two different staff did this. All tills were open and on a Monday afternoon so only one person ahead in the queue to pay. Have you ever watched an Aldi till operator scan your shopping? Special training must be given for them to be that fast, although having a wrap round bar code must help. Thank you for making food shopping quick, easy and enjoyable as well as at smaller cost to the wallet.”

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Posted 6 years ago

“Adli are a first class shop, they sell almost everything that I require for my day to day needs The staff are always most helpful and polite Aldi are conscious of customers queuing for the checkouts and always open another till if possible Above all else the pricing is very cpmpetitive”

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Posted 6 years ago

“Fast service, excellent customer service and value for money”

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Posted 6 years ago

“I ordered some bedding from Aldi which was delivered very quickly and is perfect. Thank you Aldi.”

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Posted 6 years ago

“Aldi makes me happy because it offers a pleasant shopping environment, all the basics required for food, clothes and home, interesting European products, luxury items and special one-offs. The vast majority of my purchases have been of an excellent quality and offered great value for money. Most important of all: excellent chocolate!”

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Posted 6 years ago

“STAFF AT THE MARKET ST STORE IN MANCHESTER ARE EXCEPTIONAL ESPECIALY THE LADY ON THE CHECKOUT WHOSE HAIRSTYLE CHANGES REGUARLY ! QUICK SERVICE ALWAYS WITH A PLEASANT GREETING AND A SINCERE GOODBYE HAVE A GOOD DAY ALWAYS A REAL PLEASURE TO SHOP IN THIS WELL STOCKED TIDY STORE”

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Posted 6 years ago

“Good range of foods of excellent quality but compared with big five supermarkets the prices were very low.”

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Posted 6 years ago

“I left my wallet in the whilst putting my shopping into bags, realised when i got home, phoned them an they had it safe for me.”

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Posted 6 years ago

“Aldi Is a fantastic alternative to the big brands like tesco and asda etc, I use it now frequently as there is one next door to my workplace. I would like to see more range and better stacking etc. but for what I use it for the job gets done.”

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Posted 6 years ago

“Always a great shopping experience and alot cheaper than the others cut my weekly shop costs in half which is great when you have 3 kids”

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Posted 6 years ago

“I’m disabled and the staff are very helpful it’s no trouble if I need help Great prices, sell buy dates are great fruit, veg salad meat all great quality”

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Posted 6 years ago

“ALL THE PRICES ARE VERY CHEAP,BUT STILL TOP QUALITY ON EVERYTHING.”

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Posted 6 years ago

“Everybody knows Aldi offers best value for money, but few know that their customer service is second to none. Well done aldi”

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Posted 6 years ago

Aldi is rated 2.5 based on 1,290 reviews