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Aldi Reviews

2.5 Rating 1,329 Reviews
F
Happiness Grade
E

Refund - Difficult

38.46%
Industry Average
What’s going on at Aldi bought bramwells quixo gravy granules for meat have they changed the recipe.it does not dissolve like it use to full of small lumps returned my 2 tubs for a refund I have shopped at my Romiley store since it opened .i have noticed a change in a number of products stew steak fat and grizzle.dishwasher tablets don’t wash as good .gone back to Asda. Bardon.
posted 2 months ago - Bardon
The store replaced those items in that particular bag and refunded my click and collect charge along with a token bunch of flowers.
posted 10 months ago - Kellie Huntington
I was put on hold many times, and the when I finally was given a refund it was only for the groceries.
posted 1 year ago - Geoffrey Rivis
we purchased a 4.99 soft dog toy a calming toy with a squeak after 1 minute the squeak was dead and after 4 minutes the toy was in pieces, we only have a small dog and I would expect it to last longer than this we are going to return it and get a refund this is clearly not fit for dogs to have as it could of choked him.
posted 1 year ago - Anonymous
I called them again to be told that there had actually been no stock at all and that I was lied to and they were processing a refund.
posted 1 year ago - Kevin Taylor
Called their african call centre/cancelled order and 6 weeks on still waiting for a refund.
posted 1 year ago - Sharon
No idea where they are and a refund will take days more.
posted 2 years ago - Jane Steele
Terrible service with missing item and no refund as yet after many phone calls. Totally unacceptable
posted 2 years ago - B wagstaff
Further email received 30 January stating that Evri was unable to provide a further update to my parcel, however, you, Aldi, would look into it and possibly issue a refund if parcel could not be traced.
posted 2 years ago - Cel A
Very little acknowledgement that this was a problem and WITHOUT A RECEIPT you'll not get a refund or any compensation, even though is an Aldi product.
posted 2 years ago - David Pettigrew