Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,329 Reviews

36 %

of reviewers recommend Aldi

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Metrics

2.5

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 20th February 2025

Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I know 3 people who had severe reactions to the vaccine and two of them died!! I stopped shopping at your stores when I heard of your unconstitutional mandates. Crimes against humanity and genocide is what I think of when I think about Aldi's now. I'll never shop there again while you strip your employees if their sovereign rights.”

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Posted 3 years ago

“I love Aldi,going ones a week spending 120$-150$, buying organic milk for my kids and many other things we like, but cashiers are not friendly and yesterday she did not say bye hi or thank you and charged me double for one item. She looked at me like I am a monster. I am always friendly with all cashiers. That’s one thing I don’t like at ALDIs . But prices and quality are good.”

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Posted 3 years ago

“Quality products at good value prizes”

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Posted 3 years ago

“First the staff at our store in HANDSWORTH ROAD, SHEFFIELD, are very nice. Second the shelves always stacked (only the odd times not full) the choices are great. And the freezer stuff is always great compared to Icland (should be called defrostland).”

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Posted 3 years ago

“Was glad to see aldis opening up in rehoboth,but disappointed that prices are higher for a lot of items in rehoboth than in Dover. I will be going to Dover to shop. Some items are only pennies less than giant just up the road.”

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Posted 3 years ago

“I can shop/pay and drive away with every thing I came for in 30 .inutes or less.. Absolutely love LE apple strudel bread with raisins, all their produce is freshest and best display ever. I used to shop once a month, now every week. Check out Specially selected Continental cookies two trays of @ 55 cookies each for $4 most are glazed with icing. The same price as Lorna Doone shortbread, (not sold) but twice the cookies and 24 varieties. I love vitality cereal. Better than Kellogg's special K. I love Aldi. People are all very proficient and polite”

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Posted 3 years ago

“My local aldis has nice people working there but they have been out of stock on a lot of there products lately. They have been out of apple juice , 2 lb packages of cod , and french frys .”

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Posted 3 years ago

“Great value good quality”

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Posted 3 years ago

“i went shopping at aldi today dereham road norwich.the shelfs were half empty at least six items i wanted not available. but the worst thing was still to come at the checkout came across MEL the customer service assistant no hello looked miserable as sin and piled my goods on top of each other on very small counter did not stop so i could pack. my son who was behind me unloading his shopping was told to hurry up. i know you are cheap but i would rather go else where and have some customer service. perhaps MEL NEEDS SOME TRAINING ON HOW TO BE POLITE. no goodbye. will not be using this store again”

Helpful Report

Posted 3 years ago

“Dreadful customer service after delayed online order arrived badly damaged with items missing. Still waiting for a refund. Aldi invited me to post a review but when I left honest feedback they refused to publish it! Will never show with them again. They do not care about their customers and their customer service is a disgrace.”

Helpful Report

Posted 3 years ago

“I’ve been shopping with you guys since the first day you opened, but today I was treated so rudely I was shocked. They told me that they were going to call the police on me if I didn’t have my mask on next time I come in. Well I forgot it at home and you guys don’t give your customers mask. All I said was I will when it’s a law that we have to wear it. The one cashier, it the whole store, said we will call the police, I said, no you won’t will not shop here. He said, that’s OK we have plenty of customers. Really ALDIs you don’t care about your customers now? You don’t give out masks then you shouldn’t make a customer leave if they do but have one how sad. It is now the Nazis Mask Gestapo store!”

Helpful Report

Posted 3 years ago

“Aldi thought you might like to see one of your hooded fleeces I bought 3 on home delivery one for a gift had both colours grey one as well Even though it's a pjamma top you could wear with jeans for day wear lovely & warm for this weather 😊”

Helpful Report

Posted 3 years ago

“Awful place, rotting meat and vegetables and incredibly rude staff. Never again.”

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Posted 3 years ago

“Fresh fruits always contain around 35% of poor quality fruit I have to discard a large amount weekly.”

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Posted 3 years ago

“This store was one of my favorites But after I bought a gift car And they wanted to be responsible of their workers mistakes This store is the worst incompetent store to resolved their on mistakes. So be careful when you by a gift card because they just charged you but no activate it. So they stole the costumers money so easy”

Helpful Report

Posted 3 years ago

“Omg your sirloin steak is out of this world better than any restaurant My husband is a bit of a snob when it comes to steak Aldi is the best he’s ever had and he’s been to some fine steak houses/restaurants”

Helpful Report

Posted 3 years ago

“Aldi is the best superstore in England because of the quolity is excellent food , brilliant superstore great prices ,, I love Aldi ,,”

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Posted 3 years ago

“My original cost for my 12 items was $52.70. I was shorted the 4 lbs frozen chicken breast and My supposedly free delivery final price was $67.49. And you can't call anyone AT ALL to discuss the issues. I not only won't order groceries to be delivered I won't shop with Aldi's ANYMORE. The whole thing about my experience with them was an education in the Pea under the shell game.”

Helpful Report

Posted 3 years ago

“Got the 4 turkey breasts ,gravey and bread sauce for our Xmas dinner, they were not nice at all ,it's the worse meal I have cooked in my life ,I was very disappointed as I alway shop in aldi it has actually putting me of xxxx”

Helpful Report

Posted 3 years ago

“We purchased Aldi's crumpets. When we opened the packet on the same day, we found each of the 6 pieces mouldy. We tried to contact them, but with no avail. For a big company like this, there is no phone number for you to speak to someone. Through their website, we were asked to email them with a photo download of the product, the batch code, the bar code and receipt, which was a waste of time. Their Policy is to take the goods back and get a refund at our expense. All they do is dictate to you. I wonder just how many people do what they tell you. This is supposed to be a billion dollar company, with no one to speak to. When anybody has any problems with any other big business, including the Government, you can always talk to someone, even the little businesses. It leaves a lot to be desired with no business ethics from Aldi.”

Helpful Report

Posted 3 years ago

Aldi is rated 2.5 based on 1,329 reviews