Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,329 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

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Metrics

2.5

Based on 1,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 20th February 2025

Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Visited Aldi Sevenoaks on Thursday 27th March and received absolutely outstanding customer service from Joe on the checkout . So impressed that will now drive extra miles to use this Aldi store . Many thanks Many thanks”

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Posted 4 weeks ago

“Good products at really great prices”

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Posted 1 month ago

“I love my local Aldi. I can eat healthy and the cost is lower than any shops nearer to me”

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Posted 2 months ago

“Hello there,Well today I was on your self service,I,no,the machine,had to call the attendant a few times,he was perfectly pleasant and explained things to me.I have had the same attendant on the manned checkout and seen him,and probably asked for his help at times,so I know he is good. I saw another older woman who I thought was being very grumpy with him and thought in case she complains I want to counter argue his case! I did not get his name,I imagine from the receipt you will know who it is,was a nice young man with a fabulous beard! :) My compliments to him :) I would like to add that mostly I am ok with your machines,but honestly do you really need them,the service on the checkout was always excellent,so swift and efficient always,I think you have come down a bit by using self service too much.”

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Posted 3 months ago

“Chicken Kiev Bake…. Absolute delicious, plenty of Chicken and a very tasty meal indeed, EXCELLENT value for money - please make it for ‘serves 2’”

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Posted 3 months ago

“Price and quality of products. I'll stick my neck out and say it's the best overall supermarket in the world. I would never go anywhere else. You don't need any frills just good honest pricing. Well done aldi...”

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Posted 3 months ago

“Great service ,fantastic products ,why shop anywhere else”

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Posted 4 months ago

“Clean stores with everything clearly marked so easy to see items and their prices Helpful staff at checkouts and very quick and clear when using auto checkout Last great quality on fresh produce and naturally great value”

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Posted 4 months ago

“Best meats easy shopping low prices. Good service”

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Posted 5 months ago

“We just tried the new lamb curry and enjoyed it.we would have it again.”

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Posted 5 months ago

“Went to Aldi today they was so help taking my shopping to car has hurt my back not in Aldi so where else packed it for great just need to ask”

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Posted 5 months ago

“The prices are always reasonable and the product quality is amazing”

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Posted 5 months ago

“Had a great shopping experience at Aldi, so much cheaper than my usual supermarket. Love their candles and all the washing products too.”

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Posted 5 months ago

“Decided to buy the Duck with plum sauce and pancakes. Absolutely delicious the duck had so much meat on it and you get so many pancakes. I will definitely buy it again 🤩”

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Posted 5 months ago

“The discovery of this laundry product. I use it in every wash. Thank you Aldi ...”

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Posted 5 months ago

“Kings Norton aldi, all the staff are really helpful such a clean and tidy store so glad opened near me”

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Posted 6 months ago

“Aldi staff member very helpful south steet store willenhall west mids Nathaniel helped load car the previous member of staff female very dismissive I wasn't asking her to help me I was just asking was there anyone that could anyone to help me my opinion very rude to the point she wore it on her face..”

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Posted 9 months ago

“I have just been shopping in Aldi Petersfield and found the wine and customer service excellent. I was helped by Sienna who found the wine I wanted and could not have been more helpful - thank you. Paul”

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Posted 1 year ago

“My car broke down in a Aldi Winchester car park, I have spent 1hr.40min waiting for the Rac service. And in a few days I have received Penalty notice. I have returned to Aldi and met Assisted manager Christian, who helped me to cancel that notice. He was confident and professional .I was very grateful.”

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Posted 1 year ago

“Their services are 5star and you get what you are looking and the staff is very good”

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Posted 1 year ago

Aldi is rated 2.5 based on 1,329 reviews