ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.85

3.9 Rating 3,252 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,252 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

ALEKO 5 star review on 4th December 2024

177

Anonymous

Anonymous // 01/01/2019

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“good service”

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“Keep up the good work”

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“Excelente”

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“Nice! Good store for sauna.”

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“Awesome product compared to somewhere else I was looking, and probably the fastest delivery I’ve had in two years, great company”

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“I loved the 10x10x4 foot kennel because of the ease of construction & the 2 separate gate entrances. I used it for a duck enclosure until the dogs got used to them. I expanded it several times & it's easy to move, change & take down. The shopping was fast & free. I even got an unexpected discount off this great kennel! Definitely would buy from Aleko again.”

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“Lack of support on the arms. Very uneven and sagging when extended, probably going to add some arms from canopy to deck for support”

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“Very good service , fast shipping”

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“I had built a new deck on my house and wanted a roof to keep sun out of sliding door. I ordered a 10 X 20 power awning from ALEKO, received in about a week. Assembled in my garage, was very impressed with the fit and finish of the awning and there were no missing parts everything fit fine. I did have some trouble with the motor after I mounted on the house, call service and was sent new parts to fix problem within a few days. Good service, very pleased with the product. looks good, works good.”

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“Was easy to order and delivered in the correct amount of time”

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“Tech support was great help. Products meet there standards”

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“Nice cover, unfortunately they have poor customer service and would not exchange the one I oderrd for a smaller one unless I paid all shipping which would have been more than the cover cost. The tied are cheap and too short. Should have had velcro ties.”

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“Love this fence.”

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“Great product. A little costy but what can you do”

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“My order didn’t work out due to shipping issues, but the customer service was great and very responsive. I’ll definitely do business with Aleko again.”

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“Customer Service was awesome. Katelyn not only looked up which remote I needed, but also suggested a couple of places to try and buy one since Aleko was looking at 2-5 months before they'd have one. Thanks to her I've already got one in hand and easily programmed. Thank you so much!”

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“Shipping was great, instructions were ok, easy to understand. Easy to assemble. Very nice product.”

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“The Awning went together well, although some sections of the instructions were vague or for another type of awning. Particularly the AC Tube motor which included two adapters that were not intended for my model awning. The motor and remote control work well. Some of the factory installed parts, like the arms mounts on the support rail were not tightend, this was not addressed in the instructions and only discovered after the awning was fully assembled and mounted in place. Overall it's a reasonable good awning.”

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“Terrible cost me 240 shipping after I was told wrong dimensions of oackages. Long story. Ya natructions are garbage very hard to understand. Quality isn’t were it should be. Shall see if I can get it to work correctly.”

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“Worst company I ever dealt with. Recommendations don’t purchase from this company, spreading the word.”

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ALEKO is rated 3.9 based on 3,252 reviews