ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.85

3.9 Rating 3,252 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,252 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

ALEKO 5 star review on 4th December 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting to receive my products. Been told by aleko associate my products shipped, but fedex says aleko has never called to pick up .”

Helpful Report

Hello, Thank you for your review i do apologize for the inconvenience It looks like your order was delivered 12/05/2018 by FedEx If you have any comments or questions please feel free to contact us at 253-246-8222 Thank you Sincerely, Aleko

Hello, Thank you for your review, i do apologize for the inconvenience it looks like you product has been delivered 12/05/2018. If you have any other comments or questions please feel free to contact us 253-246-8222 Thank you sincerely, Aleko

“I haven't got it yet but can't honestly give you one”

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“Offering unexisting products and holding may money is Very poor”

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“your website has a customer review box that gets in the way of other areas with no shown way to dismiss it.”

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“This is 3rd gate opener I buy , The other two gave me outstanding service for over five years ,I am replacing one because it was damaged due to Hurricane Maria , still opens but with trouble . hopefully new one will give me the same outstanding service.”

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“I like the product, though some of the material by the grommets had pieces hanging off, as a whole is is good.”

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“Quality looks excellent”

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“very good products”

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“Very pleased with purchase.”

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“I bought a set of foam filled tires for my wheelbarrow at a great price. I will never have to pump up the tires again before I can use it. Much better price then HF”

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“Good product.”

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“Perfect for indoor kennel”

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“Site is well laid out and has a large selection and variety of products at very competative prices.”

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“My purchase was back ordered, customer service couldn't have been better.”

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“Was looking forward to using it Surprised how small it was Smaller than 5 gal buckles from hardware stores Used it for about ten min got 1-2" of ash in the can Then the motor died wouldn't restart The suction is very weak ,wil only pick up light ash The hose is so small that any bits of Charcoal will clouged the hose up and have to take it apart Also have to clean the filter about every five min too Spend more time cleaning the hose and filter than dose to shovel the ash out by hand Didn't seem to put any ash in the air though Hope fully the design will be fixed at some time But for me it's pretty worthless and takes more time than just shoveling the ash out”

Helpful Report

Hello, Thank you very much for your feedback. I am very to hear about your experience upon receiving our product. Aleko does have a 1 year warranty in case there are any issues. After that one year, we offer guidance on what to purchase to ensure your unit stays working properly if there are any issues. Please contact our technical team at 253-246-8222 ext 4 so they can assist you. Thank you, ALEKO

“Products are in stock prices good and online smooth transaction thank you”

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“Very Good Product . . . Fast Shipping! THANK YOU!”

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“You didn’t have the merchandise”

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“Your telephone assistance in sure had three in stock and could be shipped the following Monday , charge the card 4 days later then emailed and said didn't have any for 3 to 4 months. And waiting most companies don't bill until they're shipped I'm a businessman 25 years CA contractor and don't charge clients tell deliver. done and they're happy.”

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“Easy to use website. The website was a little confusing until it was revealed that my 12 foot gate came in two pieces. I have not received the gate, nor been notified of its shipping date, so a little too soon to rate the product.”

Helpful Report

ALEKO is rated 3.9 based on 3,252 reviews