ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.85

3.9 Rating 3,259 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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179

Anonymous

Anonymous // 01/01/2019

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“The Product arrived as described and in great shape. The instructions were a bit hard to follow, but their technical service was the BEST! We had an issue with a PC board, they helped us diagnose and sent a replacement immediately. Installed the new board and all worked as described. Once again, their technicians were sharp and on their A game.”

Helpful Report

Hi Joseph, Thanks again for sharing your experience with us. I'm so happy you're satisfied with the outcome. We would love to assist you with any questions or concerns. Thank you!

“bad product”

Helpful Report

“Material used is acceptable the issue is more with the substandard way to fasten the cover to the awning”

Helpful Report

Hi Jenny, Thank you for leaving this review for us and for providing us with this feedback. We will take this into consideration as well, we want all of our customers to have a great experience with our items. Please let us know if you have any more questions. Thank you! Happy Holidays!

“Easy ordering. Prompt and through response to a missing piece with excellent customer service.”

Helpful Report

Hi Carl, Thank you for leaving this review for us! We really appreciate your feedback and we hope you enjoy your product! Happy Holidays!

“If I could give zero stars, unfortunately I would. My boss sent me a link to a post aleko had about a drywall sander, and the post said if it was still up, they still had it. Well I went to go pick it up, and was told they didn’t have it. I checked their website which also had a drywall sander on it that said available. That was my first experience and it will be my last. It’s frustrating because I wasted my time and traveled a good distance to get there and made sure to be there as soon as they opened. My suggestion would be that whoever is in charge of posting is on top of making sure to take down posts as soon as something sells!”

Helpful Report

“The price was great, but the tarp is a little shorter than the size mentioned, which makes a little harder to install, but other than that I am satisfied with my purchase.”

Helpful Report

Hi Sergio, Thanks again for sharing your experience with us. I'm so happy you're satisfied with the outcome. Please let us know if you have any further concerns. Happy Holidays!

“Very good prices and costumer service was prompt and very helpful”

Helpful Report

Hi, Thank you for accepting my call today! Per our conversation, I have created a replacement for you for the RC car. I do want to apologize about the damaged car as well. I hope that I was able to assist you to your liking and we thank you for shopping with Aleko. Happy Holidays!

“I ordered a replacement fabric for my manual retractable awning which is 10' x 20'. I got it delivered from you in a short amount of time. It is perfect and it was installed very easy. I am very pleased with your product.”

Helpful Report

Hi Gerald, Thank you for sharing your experience for others to know. We would love to assist you with any questions or concerns. Happy Holidays!

“Quality product, top of the line (I purchased dial-a-weight adjustable dumbbells, 10-90 lbs). Fast shipping and prompt customer service. Best item price I've seen anywhere! Very satisfied, have referred friends.”

Helpful Report

Hi Cooper, Thank you for leaving this review for us! We are glad you enjoyed your experience and item as well! Thank you for referring us to friends as well! Happy Holidays!

“I am soo happy with everything I bought from ALEKO”

Helpful Report

Hi Alvaro, Thanks again for sharing your experience with us! We're happy you're satisfied with your shopping experience. Any questions or concerns, please feel free to contact us! Happy Holidays!

“The first wireless keypad worked fine for a couple of years but then stopped working, so two years isn't great longevity. but ALEKO stocked replacement and it arrived in a timely manner and worked right out of the box, after it was programmed.”

Helpful Report

“Cheap made products for a cheap price”

Helpful Report

Hi Andy, Thank you for providing us with this feedback. I would like to apologize we were not able to have a better relationship as well. I can guarantee you our products are quality, we are the manufacturers as well and we take great pride in our products. Would you consider purchasing over the phone with us? If so, please give us a call at 833-926-2323 and we will happily assist you. Taking a look at your order, I see a full refund was given. Please let me know if you have any further concerns, Thank you!

“Great people to work with . I like my new awning. It works great”

Helpful Report

Hi Dennis, Thank you for providing us with this feedback! We are pleased you are enjoying your new awning and we hope you continue to check out our other amazing products. Happy Holidays!

“Product is good quality. Easy to assemble instructions. Well packaged. Price is alright.”

Helpful Report

Hi Jimmy, We are glad you are happy with your shopping experience and it was pleasure doing business with you. We want to make sure each customer has a safe and friendly environment when shopping with Aleko! Happy Holidays!

“Awesome service, rapid delivery. Very happy.”

Helpful Report

Hi Thomas, Thank you for writing this review today! We are pleased you had an amazing experience with us and we are happy that you are a happy customer as well! Happy Holidays!

“Shipped fast and arrived promptly. Looking forward to trying it out after Christmas!”

Helpful Report

Hi Erik, Thanks again for sharing your experience with us. I'm so happy you're satisfied with the outcome. We would love to assist you with any questions or concerns. Happy Holidays, Aleko

“Fantastic product. The door is beautiful and such high quality.”

Helpful Report

Hi Kelli, Thank you for shopping with Aleko! We greatly appreciate you taking the time to leave us a review. We do our best to provide affordable products and excellent customer service! Looking forward to assisting again! Happy Holidays!

“It was just what I need. Very good”

Helpful Report

Hi Timothy, Thank you for shopping with Aleko and leaving this amazing review as well! We do our best to ensure products are up to standard and customer service is the best it can be. Hope to see you in the future! Happy Holidays!

“Good product and came on time.”

Helpful Report

Hi Thomas, Thank you for shopping with Aleko! We're glad you are happy with your shopping experience and it was a pleasure doing business with you. We want to make sure each customer has a safe and friendly environment when shopping with us! Many thanks

“Good product a bit over priced”

Helpful Report

Hi Fred, Thank you for shopping with Aleko! We greatly appreciate you taking the time to leave us a review. We do our best to provide affordable products and excellent customer service! Looking forward to assisting again! Thank you

ALEKO is rated 3.9 based on 3,259 reviews