ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.85

3.9 Rating 3,252 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,252 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

ALEKO 5 star review on 4th December 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product - 10 ft. by 8 ft. white frame and blue fabric was easy to assemble and place above our sliding back door.”

Helpful Report

Hi, Thank you for providing us with this review today! We truly do appreciate your feedback on this item as well. It was a pleasure doing business with you. As always, stay safe!

“Excellent products!”

Helpful Report

Hi, Thank you for taking the time to write this review for us! We are pleased that you enjoyed our line of products and we encourage you to check out all the other options we have! Thank you for business! Stay Safe!

“Returns are impossible, big hassle”

Helpful Report

Hi Daniel, Thank you for reaching out to us and providing this review. I do apologize about your frustration with the returns, I noticed that we have sent emails to you with return instructions. I will get another one sent out to you, please feel free to contact us at 833-926-2323 and ask for Alex if you are still experiencing problems. Thank you!

“Like the option and quality of products.”

Helpful Report

Hi, Thank you for taking the time to leave this review for us! We are glad you enjoy our line of quality products as well. If you ever needed anything please feel free to reach out! Thank you!

“BEST CUSTOMER SERVICE EVER!!! no other company would have resolved my issue the way you did. i am so thankful for your help and service.”

Helpful Report

Hi Crystal! Thank you for leaving this amazing review for us! We appreciate your feedback and we are also glad that we were able to help you! If you ever had any more questions please do not hesitate to ask. Have a good one!

“Very Good product for the cost working well and easy to set up and inflate heating seem to do very well and bubbl jet do a great job of working . was a good investment and will enjoy thank you”

Helpful Report

Hi William! Thank you for taking the time and leaving this review for us! We really appreciate the feedback you give us and we are happy that you are enjoying your item! As always, stay safe!

“Great service. Would use again.”

Helpful Report

Hi Theodore, Thanks again for sharing your experience with us. I'm so happy you're satisfied with the outcome. We hope you have a great holiday weekend! Thank you!

“I requested a awning cover that would fix my Advancing awning and supplied exact pt#. Alelo gave me there PT# to order and said it will fit. I ordered, I waited It finally arrived and when I hd time to try it, it simply will not fit my unit 8" to short and will not even fit around unit. Unhappy”

Helpful Report

Hi Dave, Thank you for providing us with this feedback. I do apologize the item did not end up working for you as well. I have attempted to call you today but was unsuccessful. Could you please call me at 833-926-2323 and ask for Alex? I would love to assist you with this issue. Thank you!

“The website was easy to follow and the directions were extremely clear.”

Helpful Report

Hi Tom, Thanks again for sharing your experience with us! We're happy you're satisfied with your shopping experience. Any questions or concerns, please feel free to contact us! Happy Holidays!

“Very happy with my new gate openers. I order two one for each gate.”

Helpful Report

Hi San Juanita, Thank you for leaving this review for us today! We are so happy you are enjoying your products! We hope to hear from you again as well. Happy Holidays!

“Item was shipped as described and so far working perfectly!”

Helpful Report

Hi, Thank you for your kind words. We're glad you're happy with your purchases and it was a pleasure doing business with you. We look forward to seeing you again! Happy Holidays!

“Product was shipped fast, and arrived as described on the listing. Great price as well. Thanks!”

Helpful Report

Hi Dan, Thank you for providing us with this feedback today! We appreciate your time with us as well and are happy you had such an amazing experience. Thank you!

“Great products & technology support is the best in all my life”

Helpful Report

Hi, We appreciate you sharing your experience with us. I'm so happy you're satisfied with your shopping experience here at Aleko. Happy Holidays!

“The Product arrived as described and in great shape. The instructions were a bit hard to follow, but their technical service was the BEST! We had an issue with a PC board, they helped us diagnose and sent a replacement immediately. Installed the new board and all worked as described. Once again, their technicians were sharp and on their A game.”

Helpful Report

Hi Joseph, Thanks again for sharing your experience with us. I'm so happy you're satisfied with the outcome. We would love to assist you with any questions or concerns. Thank you!

“bad product”

Helpful Report

“Material used is acceptable the issue is more with the substandard way to fasten the cover to the awning”

Helpful Report

Hi Jenny, Thank you for leaving this review for us and for providing us with this feedback. We will take this into consideration as well, we want all of our customers to have a great experience with our items. Please let us know if you have any more questions. Thank you! Happy Holidays!

“Easy ordering. Prompt and through response to a missing piece with excellent customer service.”

Helpful Report

Hi Carl, Thank you for leaving this review for us! We really appreciate your feedback and we hope you enjoy your product! Happy Holidays!

“If I could give zero stars, unfortunately I would. My boss sent me a link to a post aleko had about a drywall sander, and the post said if it was still up, they still had it. Well I went to go pick it up, and was told they didn’t have it. I checked their website which also had a drywall sander on it that said available. That was my first experience and it will be my last. It’s frustrating because I wasted my time and traveled a good distance to get there and made sure to be there as soon as they opened. My suggestion would be that whoever is in charge of posting is on top of making sure to take down posts as soon as something sells!”

Helpful Report

“The price was great, but the tarp is a little shorter than the size mentioned, which makes a little harder to install, but other than that I am satisfied with my purchase.”

Helpful Report

Hi Sergio, Thanks again for sharing your experience with us. I'm so happy you're satisfied with the outcome. Please let us know if you have any further concerns. Happy Holidays!

“Very good prices and costumer service was prompt and very helpful”

Helpful Report

Hi, Thank you for accepting my call today! Per our conversation, I have created a replacement for you for the RC car. I do want to apologize about the damaged car as well. I hope that I was able to assist you to your liking and we thank you for shopping with Aleko. Happy Holidays!

ALEKO is rated 3.9 based on 3,252 reviews