ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.85

3.9 Rating 3,252 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,252 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

ALEKO 5 star review on 4th December 2024

177

Anonymous

Anonymous // 01/01/2019

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“good”

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“Great service and great products.”

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“Nylon gear rack never arrived. E-mailed 3 times with no answer. Did not expect that behavior so I waited some time before reviewing.”

Helpful Report

Hello, Thank you for your feedback, I do apologize about the inconvenience. For us to better assist you, can you please provide me with pictures of what you received to sales@alekoproducts.com We will be more than happy to create a replacement for you and turn this negative experience in to a positive one. Thank you.

“I was pleased with the website and with the order process. I recieved my complete order in a timely manner. I was slightly disappointed with the quality of the thermometer I recieved but I understand that it was a very inexpensive item so I guess the value measures up to the price.”

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“Great customer service, way beyond every other company I dealt with so far. I will definitely purchase from you again, and will recomend to anyone I know who needs your gates and accessories. Thank you guys. Meir from Brooklyn.”

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“got excellent customer service both times”

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“Nice gates good price do my other gates next spring”

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“Item was suppose to arrive on Fri, today is Mon & tracking says it will arrive on Tues”

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“Delivered on time. Product was easy to put together.Overall I was extremely satisfied with my purchase.”

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“I ordered five extra remotes for my swing gate. Remotes were easy to program. Instructions were simple.”

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“Cheaper price still the same product.as everybody else.prompt delivery.oh and free shipping.”

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“Ash Vacuum was delivered fast, easy assembly and best of all works great!!”

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“Very happy with the product,however I had called for a measurement that wasn't listed in the specks which was vital to the fitting. When I received ,the brackets were longer than told when I called and not sure installer can make them work”

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“I am pleased with my Aleko fence and double swing gate. It is very durable and well made”

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“simplre,but exelent”

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“The product works as expected. You get what you paid for. Not the best product and don’t expect it to last 3 years but will be good for at least a year.”

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“Easy to put up and worked as expected”

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“Great support, great service, fast delivery, what more could you want”

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“On time good product good price free shipping.*****”

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“I placed an order for something they claimed to have in stock. After my purchase 2 days later and charging my card they sent me an email telling me They didn’t have the item. I could have made the same purchase else where for only a couple Dollars more. So I ended up having to pay $52 bucks extra for the product on eBay. Disappointed with their service.”

Helpful Report

Hello, Thank you for your feedback. I do apologize for the issues encountered. Unfortunately products do run out of stock sometimes, we do our best to try and keep everything in stock, but sometimes are not able to. Please let us know what we can do to help as we would like to help you turn your negative experience in to a positive one. Thank you.

ALEKO is rated 3.9 based on 3,252 reviews