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Alert 1 Reviews

4.5 Rating 1,330 Reviews
A-
Happiness Grade
Read Alert 1 Reviews

About Alert 1:

Alert1 is the leading provider of medical alert systems, keeping seniors safe and independent since 1988. Get help 24/7 at the push of a button.

Visit us at www.alert1.com

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

A-

Customer Service - Good

85.71%
Industry Average
Customer service was very informative and polite. Not pushy. Clear explanation of the different units and service options. Thank the Lord we have not had to use the system for an emergeny response
posted 3 years ago - Anonymous
There was no service at my dads so he was unable to use the device. Customer service was very helpful and returned his money. Thank you
posted 3 years ago - ME169502:1 P
Good service
posted 3 years ago - Alza
I'm writing on behalf of my mother Joan Williams. She is very happy to have this service. As well as the family. She has only had it for three days now. So for everything is good. Thank You Sharol Cassidy
posted 3 years ago - Joan
Very reliable service nationwide
posted 3 years ago - William
There was a initial mixed up on our 1st order however the customer service rep took IMMEDIATE action and resolved it. We are very happy campers now. GREAT PRODUCT AND SERVICE. GOD BLESS.
posted 3 years ago - Arlene
We have been very pleased with Alert1 and one huge thing is how kind and patient you've been with our Mother when her alarm gets set off accidentally, which used to happen very frequently- never was she made to feel bad or anything. This is what one would expect from a company that provides this service but its not always the case.
posted 3 years ago - Glenna
In these challenging times, there should be some kind of financial credit for the elderly whom depends on this service!
posted 3 years ago - Anonymous
Customer service was excellent!
posted 3 years ago - Mary
Very helpful staff!!! Luckily we haven't needed their service!
posted 3 years ago - Elaine