All About Living Reviews

Name: All About Living
Address: 68 - 72 Hinckley Road, 68-72 Hinckley Road, 68 - 72 Hinckley Road, 68-72 Hinckley Road, leicester
Rating: 4.82

4.8 Rating 168 Reviews

96 %

of reviewers recommend All About Living

4.8

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About All About Living:

Midlands largest fireplace showrooms with literally hundreds of products on display from wood burning stoves to the latest gas fires and media wall electric fires on live display.

Visit Website

Phone:

01163667766

Email:

paul@allaboutliving.co.uk

Location:

68 - 72 Hinckley Road, 68-72 Hinckley Road,
68 - 72 Hinckley Road, 68-72 Hinckley Road
leicester
LE30RD

All About Living 5 star review on 23rd February 2025

All About Living 5 star review on 13th January 2025

All About Living 5 star review on 22nd November 2024

All About Living 5 star review on 19th June 2024

All About Living 5 star review on 22nd January 2024

All About Living 5 star review on 27th December 2023

All About Living 5 star review on 26th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought an Electric Fireplace Excellent buy! Delivery within 24 hours The team was constructive”

Helpful Report

Posted 2 days ago

“Fantastic service from start to finish. Great prices, kept informed all throughout the delivery process and the delivery driver was really friendly and helpful! Would definitely use again and thoroughly recommend!”

Helpful Report

Posted 2 weeks ago

Hi Julie, Thank you for writing us a review. We will let the team who helped with your order know that you are pleased with the service they provided.

Posted 1 week ago

“It’s so lovely & we are so pleased with it..”

Helpful Report

Posted 3 weeks ago

Hi Lesley, Thank you for the review and we are happy to hear that you are pleased with your fire.

Posted 1 week ago

“Reassured buying online when I saw Living is an established retailer with a large showroom. Buying process, delivery arrangements and service was first class. Polite, friendly and helpful staff. Wood fire purchased was a very competitive price .”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for writing a review. We are happy to hear that you are pleased with our services and our competitive pricing. We will let the team who helped with your order know.

Posted 1 week ago

“Would highly recommend this company. Online ordering was easy and a very good price. We had an issue with delivery date as we had ordered online but they went above and beyond to assist us getting the fire quicker. The box arrived in good condition and the fire was well packed. The fact the delivery team is part of the company I feel made a huge difference. A pleasure to deal with.”

Helpful Report

Posted 1 month ago

HI, Thank you for taking the time to share your experience with us. We’re thrilled to hear that you found our online ordering process easy and you were pleased with our services. We will pass on your comments to the team involved with your order.

Posted 1 week ago

“Great products and went above and beyond from enquiry to delivery. Does exactly what they say on th tin!”

Helpful Report

Posted 1 month ago

Hi Andrew, We are happy to hear that you are please with your halo 1800 and the service we provided. Thank you for taking the time to write a review.

Posted 1 month ago

“It's a pleasure to deal with a company that gives such excellent service, from initial contact through to delivery. Add to this the except price and you can see why I recommend them most highly.”

Helpful Report

Posted 1 month ago

Hi Colin, We are happy to hear that you were pleased with the service we provided, thank you for taking the time to write a review and thank you for the recommendation.

Posted 1 month ago

“Excellent customer service, timely delivery with a personal touch and a competitive price. A good experience with All About Living in notable contrast to our failed attempt to purchase the same model of electric fire with another company,”

Helpful Report

Posted 1 month ago

Hi Steven, Thank you for taking the time to write a review, we are glad to hear that you were pleased with the service that we provided, we will let the members of staff who helped with your order know.

Posted 1 month ago

“Very quick delivery and best price I could find. Pleased with purchase.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your great review. We're so glad to hear that you were happy with the quick delivery and competitive price.

Posted 1 month ago

“Great advice when I phoned for further details, swift delivery and absolutely love my fire.”

Helpful Report

Posted 1 month ago

Hi Elaine, Thank you for your review, we are glad that you were pleased with our services, and we are glad that you love your fire.

Posted 1 month ago

“Absolutely first class experience. I’d narrowed down my choice of fire to a few and called the shop. They were selected as they were showing as offering the most advantageous prices nationally. They were amazing, giving clear and honest friendly advice. I proceeded to purchase on their website and then a further £10 off was offered! Fantastic! The fire arrived within a couple of days as promised and it is just perfect!”

Helpful Report

Posted 2 months ago

Hi Joanne, Thank you for taking the time to write a review and providing a picture. We are glad to hear that you are pleased with your stove and our services that our team provided.

Posted 1 month ago

“Impressed . All round an excellent service. Prompt delivery followed by excellent after sales service .products are competitively priced. I can honestly say this service is unbeatable”

Helpful Report

Posted 2 months ago

Hi Mary, Thank you for your review. we are glad to hear that you were pleased with the services we provided, we will let the members of our team who helped with your order know.

Posted 1 month ago

“Great communication regarding delivery which is vital when ordering a large, heavy item. Can’t fault them.”

Helpful Report

Posted 2 months ago

Hi Caroline, Thank you for leaving a review, we are glad to hear that you were pleased with our services and delivery, we will let the members of our team and the delivery driver that helped with your order know.

Posted 1 month ago

“Would definitely recommend this company very promt with order and kept us informed all the way complete excellent service”

Helpful Report

Posted 2 months ago

Hi Lorraine, Thank you for taking the time to write a review and for recommending us, we are very happy to hear that you were pleased with the service we provided.

Posted 1 month ago

“Nice to deal with on the telephone.”

Helpful Report

Posted 2 months ago

Hi Louise, Thank you for leaving a review, we hope you enjoy your Clarity 12 stove.

Posted 1 month ago

“Great service. Great prices and super helpful staff.”

Helpful Report

Posted 3 months ago

Hi James Thanks for your review we will let the members of our team know that you complemented our service.

Posted 3 months ago

“Excellent communication and efficient fast delivery Really happy with my Fire!”

Helpful Report

Posted 3 months ago

Hi Chloe Thank you for your reviewwe are pleased to hear thet you are happy with your new fire and the service our team privided.

Posted 3 months ago

“Disappointed ☹️ originally looked at Hereford 5 electric stove, £795 and the assistant said would give the flue and spigot for free. In the end went for a £1400 fire but was too big for the opening So had to go for the smaller one which was £1200. I waited nearly a month to be refunded the difference of the cheaper fire and the flue/spigot. Had to call and chase my money and was told wouldn’t offer flue for free as was only on offer on the £799 fire. So I bought a far more expensive fire and had to pay for the flue!!!!”

Helpful Report

Posted 3 months ago

Hi Tracy Thank you for your review. You were offered a free pipe with the stove that you wanted to purchase when you visited our store. You left the store and decided to purchase a different stove via our website which didn't include a free pipe. After we had delivered your stove you then realised that you had made a mistake and ordered a stove which was too big. We returned the same day and swopped the stove that you had chosen for a smaller stove at our cost and let you off the collection charge as it was Christmas. We had to wait for you to call with your card details in order to refund the difference in price between the two stoves neither of which ever included a free pipe. We are sorry you feel disappointed that we only refunded you the difference between the stove you ordered and the one to asked us to exchange it for. Hopefully you now understand the reason that we could not.

Posted 3 months ago

“We didn't have the best start as i ordered online and chose the delivery date to then get a phone call to say it was a bank holiday and they couldnt deliver - the system should have been updated to show this. Then i was told the fire wasnt in stock and they would have to wait for the supplier to reopen. However, I still give them 5 stars as Paul did then keep me updated and delivered as soon as they had it in stock. We havent set the fire up yet but we are very happy with the quality”

Helpful Report

Posted 3 months ago

Hi Claire Thanks for your review it’s great to hear that you were happy with your delivery and the service we provided. I can only apologise that our website allowed you to select New Year’s Day for delivery and have asked out IT to look into this.

Posted 3 months ago

“I came across All About Living when looking to purchase a new fire online. I contacted the shop twice and found the service to be outstanding. The people I spoke to really listened and took their time to give me the right support and help needed. Highly recommend.”

Helpful Report

Posted 3 months ago

Hi Kirsty Thank you for your review we are delighted to hear that you found our service to be outstanding and we’re pleased we were able to help you with the purchase of your new fire.

Posted 3 months ago

All About Living is rated 4.8 based on 168 reviews