All About Living Reviews

Name: All About Living
Address: 68 - 72 Hinckley Road, 68-72 Hinckley Road, 68 - 72 Hinckley Road, 68-72 Hinckley Road, leicester
Rating: 4.84

4.8 Rating 145 Reviews

97 %

of reviewers recommend All About Living

4.8

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About All About Living:

Midlands largest fireplace showrooms with literally hundreds of products on display from wood burning stoves to the latest gas fires and media wall electric fires on live display.

Visit Website

Phone:

01163667766

Email:

paul@allaboutliving.co.uk

Location:

68 - 72 Hinckley Road, 68-72 Hinckley Road,
68 - 72 Hinckley Road, 68-72 Hinckley Road
leicester
LE30RD

All About Living 5 star review on 22nd November 2024

All About Living 5 star review on 19th June 2024

All About Living 5 star review on 22nd January 2024

All About Living 5 star review on 27th December 2023

All About Living 5 star review on 26th December 2023

All About Living 5 star review on 15th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and prompt service, fast delivery, professional & friendly delivery driver, easy payment methods”

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Posted 1 year ago

Hi thank you for your review on our customer service we appreciate that you found our driver to be professional and friendly and we will pass your message onto the driver!

Posted 1 year ago

“Excellent service delivered on time and as ordered”

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Posted 1 year ago

Hi thank you for your review we are glad that you're happy with our service and delivery time, we appreciate your review!

Posted 1 year ago

“Excellent service, very friendly staff.”

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Posted 1 year ago

Hi Fran we appreciate your review, we are glad to hear that you're content with the service and friendly staff. Your message will be passed to the staff involved!

Posted 1 year ago

“A very fast and efficient service.”

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Posted 1 year ago

Hi Nadine Thanks you for your review.

Posted 1 year ago

“All staff very polite and helpful prompt and courteous delivery.”

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Posted 1 year ago

Hi Stuart thank you for your review we will pass your message to the staff who helped you.

Posted 1 year ago

“Bought a Boseley Canterbury electric stove over the phone to this company. Excellent dealings with the staff very professional and an extremely competitive price. The delivery driver was extremely helpful courteous and professional. All round an very good purchase.”

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Posted 1 year ago

Hi Nicholas we appreciate your review. We try our hardest to obtain the best prices and customer service. It is nice to hear that our work is paying off!

Posted 1 year ago

“Excellent service. Excellent prices. Very friendly staff. Thank you.”

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Posted 1 year ago

Hi Thank you for your review on our service and prices!

Posted 1 year ago

“Bought Sunday tea time and arrive dinnertime Tuesday polite and professional service good quantity service and half the price of our local show room Highly recommend”

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Posted 1 year ago

Hi Jason we appreciate your review we try our best to have the fastest delivery time and best prices possible for our customers, we are happy to hear you're content with your purchase!

Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

Hi Gavin we appreciate your review on our service.

Posted 1 year ago

“Great price, helpful friendly service and swift delivery. Well done”

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Posted 1 year ago

Hi Richard we appreciate your review on our service and delivery. Your message will be passed onto the staff involved!

Posted 1 year ago

“Delivery was bang on time and the chap was brilliant”

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Posted 1 year ago

“Delivery was bang on time and the chap was brilliant”

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Posted 1 year ago

Hi Thank you for your review we are pleased to hear that you had a great experience with us!

Posted 1 year ago

“Best price on the market...and isearched all the offers. Super fast delivery and friendly service.An A1 company!”

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Posted 1 year ago

Hi Barbara we appreciate your review. We try our hardest to give our customers the best price possible and we will pass your message onto the staff involved.

Posted 1 year ago

“Great communication from the sales team and delivery”

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Posted 1 year ago

Hi Terry we appreciate your review on our customer service, we will pass your message to the staff involved!

Posted 1 year ago

“Excellent choice of fires in a very friendly and knowledgeable showroom. Installation of our fire by Jason was absolutely brilliant. Would definitely recommend.”

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Posted 1 year ago

Hi Nigel we appreciate your review on our customer service and will pass your message to the staff involved!

Posted 1 year ago

“We found that this store has the widest range of fires and surrounds within the Leicestershire area. The staff are friendly, knowledgeable and very helpful. The installation process went smoothly and I would recommend this store.”

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Posted 1 year ago

Hi Thank you for your review. We try our hardest to give our customers a wide selection so that they can find the product that is perfect for them!

Posted 1 year ago

“Fantastic flame effects using the app you can go from realistic to disco and everything in between. Supper fast delivery from All About Living and their driver Nick couldn’t have been more helpful.”

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Posted 1 year ago

Hi Helen we appreciate your review and are glad to hear you're pleased with your purchase! We will pass your message about delivery to Nick and he will be more then happy.

Posted 1 year ago

“Fantastic service from start to finish. their own delivery driver as well. impressed.”

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Posted 1 year ago

Hi Barbara, really pleased that you had a good experience with our services. Many thanks for the feedback from the All About Living staff.

Posted 1 year ago

“Unfortunately I have nothing positive to report…Firstly before you ask customers for feedback you really need to ensure that their order was fulfilled, I cannot respond to the majority of the questions regarding a ‘no-show’ delivery. I telephoned the following day on Saturday to see what had happened and am still waiting for an answer so why send the questionnaire? Very difficult to rate or review as the promised delivery on Friday 24/03/23 failed to arrive. Unable to give ‘No Stars’ so had to give one. We travelled 100 miles to West Wales on the Thursday afternoon to the property in anticipation of a potential early delivery the following day, we then waited in all day as I was told that because the Milo electric stove was being delivered directly from the manufacturer a delivery time wasn’t possible, only a delivery date of Friday 24 March. Despite having my telephone number and email address no attempt was made to notify me that my order wasn’t going to be delivered. I am still waiting for an explanation four days on ! The stove was required on the Friday as our carpenter had arranged to be with us first thing the following morning to measure up and make a template for the slate hearth in the bedroom and having the fire in situ would have been useful as a visual guide to see how deep it needed to be. So, all in all a lot of wasted time all round. My Visa card was debited on the 18th March and I would appreciate a full refund by the end of today, Monday 27 March.”

Helpful Report

Posted 1 year ago

Hi David good to speak with you today. You unfortunately requested delivery to an area which was well out of our normal delivery parameters (south west wales) you called our sales line as our site wouldn’t allow a purchase to be made in your post code, and we decided together to proceed utilising the manufactures own direct delivery service which was available in your area. The manufacturer failed to deliver on the correct day and you understandably requested a refund which has been granted. I thank you for your understanding that this situation was not the fault of All About Living but was due to the manufacturer missing the delivery window. We will no longer be using the manufacturer in question’s delivery service and are once again sorry for the inconvenience caused.

Posted 1 year ago

“Really warm fire easy to operate”

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Posted 1 year ago

Hi Stephan, glad to hear that you are happy with your product. Many thanks the All About Living team.

Posted 1 year ago

All About Living is rated 4.8 based on 145 reviews