“Very impressed with the sales service I received and even when I contacted them regarding changing the telephone number to my mobile I received a very quick response.
With regards to the delivery extremely disappointed, I called to give my mobile number so they could contact me regarding when delivery was being made I never received that call and when I contact them I find out the delivery person had left it with a neighbour from which I had to collect I start to wonder why did I pay £20.00 delivery when I had to carry it across the street to my own home.
This was my first time using this company and due to the delivery it think it maybe the last, wouldn't recommend.”
“A perfect buying experience! Received the requested samples very quickly, placed an order on-line and received the carpet a few days later. All queries along the way answered very promptly by telephone and the carpet was so much cheaper than the High Street. I would always use All Floors Express in the future as will my friends too. Thank you so much.”
“Best value I could find and very good service from start to finish. Delivery was swift and ahead of schedule. First time I've bought a carpet direct and found a local fitter to lay it.
For a large lounge I reckon I saved £400.”
“I asked for a carpet sample after spending a lot of time on your website. You went to great lengths to tell me it had been sent out.To this day it has never arrived. I went down to my local carpet right and purchased the carpet from them.”
“Allfloorsexpress offered me the chance to buy the carpet I wanted at a price I could afford. They were helpful from the outset, advising on all aspects of carpet, underlay and bars. They also helped me find a fitter who could fit the carpet on the day I wanted. All in all a great service.”
“This is the best customer service in the whole of UK. if all companies treat customers this way, there will be no issues or hassles. lovely carpet, great communication, quick delivery and excellent driver. i will recommend this company anytime anyday”
