“Carpets arrived on time and at a great price. Communication from order stage till delivery was excellent. Driver was very helpful and no problem with off load. Will use again for sure!!
They lost one star because their sampling system does not function at all. I'm sure they will sort it out.”
“I have been waiting for carpet samples to arrive for the past 5 weeks to no avail. I have spoken to them twice and assured they would be sent out yet still nothing. Emailing them got zero response. Very very poor.”
“No samples arrived! I emailed as per their instructions, no reply. Sorry to say I will not risk ordering 30sq metres of carpet without seeing a sample first so your loss.”
“I ordered two carpet samples at least two weeks ago and have still not received them. I did enquire about them at the beginning of the week but still no reply.”
“I ordered a sample of carpet approx 2 weeks ago but have never received it!! Then I receive an email asking me to review the company. This must be a joke!!”
“Ordered samples - never arrived - phoned office and received call back to advise all samples were up to date and they would be resent - never received - phoned and left message - no reply - sent email - no reply - reordered samples - never received - phoned and left message - never received call back :( - no samples - very very poor service”
“Asked for 2 samples only ine arrived. Called the office number teice and each time got an answer phone. I left a message and number but nobody called me back
John”
