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All Floors Express Reviews

3.7 Rating 465 Reviews
65 %
of reviewers recommend All Floors Express
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Anonymous
Anonymous  // 01/01/2019
Poor. Sample did not arrive. Has to go elsewhere
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Posted 7 years ago
Love it. Brilliant carpet. Short pile. Great for stairs.
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Posted 7 years ago
Ordered a carpet sample 2 weeks ago still not arrived
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Posted 7 years ago
The carpets were all cut short 4 pieces, one by 8cm's, could not fit carpets, Carpetright said this was a tolerance which was an industry practice. My fitters said this was rubbish, had to wait a further 3 days to get re-done, nightmare. Carpet right never apologised and after many hours of arguing offered £20 compensation
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Posted 7 years ago
Hi Philip, Whist i'm sorry you have had such poor service from Carpetright, Im even more sorry you've chosen our Reviews site to give a negative review. Please remove the post .
Posted 7 years ago
My carpet samples have not arrived
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Posted 7 years ago
Good service
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Posted 7 years ago
I requested a floor sample and it was easy to order, free and delivered fast. Fantastic service.
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Posted 7 years ago
Quick to reply, excellent prices
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Posted 7 years ago
I requested a sample of carpet which never turned up! 🤔
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Posted 7 years ago
Great price. Quick delivery. Good comms. Friendly and helpful delivery man. Would definitely recommend.
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Posted 7 years ago
I requested a sample of bathroom carpet ,it arrived very quickly and is a lovely colour and quality . I hope to order some for my revamped bathroom in the near future
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Posted 7 years ago
Haven't got my carpet yet
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Posted 7 years ago
Good quality of service. First I requested a number of samples which were dispatched very quickly. This enabled me to choose the right carpet with which I am very happy. Took delivery of the carpet a few days later. Goes nicely with the wallpaper. Very pleased.
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Posted 7 years ago
Quick service
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Posted 7 years ago
I NEVER RECEIVED MY ORDER :(
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Posted 7 years ago
Ordered samples to decide on carpet. Now had 2 deliveries but neither has the sample I requested. Both have a label saying it's sail beige, but first was a moca colour and second was ensign! Can't decide to buy if can't get sample right
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Posted 7 years ago
Hi Mark, Firstly thanks for the negative review and not bothering to contact us in the first place for your confusion. we had no sail beige in stock so a sample of the sail was sent the Mocha as you discribed it and the Ensign was to show the colour of the beige . A note is written on the card saying so.
Posted 7 years ago
The ordered item (a free carpet sample) did not arrive.
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Posted 7 years ago
Ordered a sample 2 weeks ago and never received the item or a delivery confirmation email.
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Posted 7 years ago
IMPORTANT NOTICE No Samples will be sent from midnight on the 12th of May until 1st June. This is for us to seek alternatives to Royal Mail. All the missing samples that frankly with the negative reviews are ruining the buisness, Customers don't receive a free sample yet instantly write a negative review without contacting us. We will contact you again at the time to see if you wish to proceed, But at this stage its looking like registered post with a small refundable (against order) charge may have to be applied.
Posted 7 years ago
No samples have been received. Still waiting
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Posted 7 years ago
IMPORTANT NOTICE No Samples will be sent from midnight on the 12th of May until 1st June. This is for us to seek alternatives to Royal Mail. All the missing samples that frankly with the negative reviews are ruining the buisness, Customers don't receive a free sample yet instantly write a negative review without contacting us. We will contact you again at the time to see if you wish to proceed, But at this stage its looking like registered post with a small refundable (against order) charge may have to be applied.
Posted 7 years ago
Never received the sample ..
Helpful Report
Posted 7 years ago
IMPORTANT NOTICE No Samples will be sent from midnight on the 12th of May until 1st June. This is for us to seek alternatives to Royal Mail. All the missing samples that frankly with the negative reviews are ruining the buisness, Customers don't receive a free sample yet instantly write a negative review without contacting us. We will contact you again at the time to see if you wish to proceed, But at this stage its looking like registered post with a small refundable (against order) charge may have to be applied.
Posted 7 years ago
All Floors Express is rated 3.7 based on 465 reviews