“Once I decided on what carpet i needed the ordering process was straight forward. Communication ahead of delivery was excellent and was advised one hour before carpet was delivered. Excellent Service.”
“Helpful support, quick response time to queries. Bought Kaindl laminate to match the rest of the flat, we had already done two rooms but the colour turned out not to match exactly, which is a shame. The delivery was as promised and the product is good.
Thank you”
“I asked for some carpet samples to be sent over 2 weeks ago on seperate orders, neither have turned up as yet, I tried to call to track them and I can never get through! I will not be buying any carpets from here, they will probably never get here!!!”
Hi Miss Vicki, we are sorry you haven't received the samples we sent, we send over two hundred a week and some go missing. but we've never received a message or email requesting another set.
“Well done UK flooring direct. Really prompt delivery, wonderful driver and fabulous floor. Its a real shame I do not need anymore wood floor as you would be my number 1 choice. Would 100% recommend”
Scott, We are sorry you haven't received the samples we sent, we send over two hundred a week and some go missing occasionally. but we've never received a message or email requesting another set.
“Asked for a sample and it was delivered the day after, very good service. Yet to make a purchase but the price is 20% cheaper than local stores (in West Yorkshire).”
“I am extremely pleased with the good, quick service. Well packaged item. I love the quality of the Safavieh rug, it's absolutely perfect and I will definitely be using All Floors Express again. A very good price too, cheaper than the same rug on other sites.”
“I sent off for some carpet samples - this was one of the online retailers that I have used. I have to say that theirs were the smallest samples of any that I have received to date and are really not helpful in making a final decision on a carpet - they were mostly only about 2 inches square! I get that samples are a business overhead, but they are also a sales tool, so really need to do a bit better here!”
“hi, I only ordered samples ! very pleased to get them, just wished they were at least twice the size !! We are still contemplating our purchase. The black sparkly one is probably the one we'll choose.”
