Allstate Private Car & Limo Reviews

Name: Allstate Private Car & Limo
Rating: 4.00

4.0 Rating 717 Reviews

1 %

of reviewers recommend Allstate Private Car & Limo

Company Reviews

Metrics

Info

4.0

Based on 717 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Telephone, Email

About Allstate Private Car & Limo:

Established in 1982, Allstate Limousine has provided New York City and the Tri-State area with more than 30 years of reliable transportation services.

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Anonymous

Anonymous // 01/01/2019

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“Flight was delayed by a couple hours. Driver was angry at us for it. Never said hello, was yelling at his dispatch; very uncomfortable drive in from LaGuardia”

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Posted 7 years ago

“We had a cat in a large carrier plus a ton of luggage. Rodney was very cooperative and helpful and made this part a very long trip very easy.”

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Posted 7 years ago

“safe travels to and from the airport”

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Posted 7 years ago

“Driver said he was was at airport waiting for us for 30 minutes before we finally got into car. We had to travel thru JFK to baggage claim and it took a long time. He should have known this if he was monitoring the flight. When we finally arrived at pick up point he wasn't there because he had to circle back. After looking for him for 15 minutes. I called him back and he said "Where the Fuck are you?" I told him we were at pickup point D. When he finally arrived, he was angry. He didn't follow the route he was instructed when the reservation was made.”

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Posted 7 years ago

“My flight was late and driver was there. Very friendly and helpful. Will use again.”

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Posted 7 years ago

“On time pickup. Excellent and efficient driver. Service was totally professional.”

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Posted 7 years ago

“Good service however a lot of confusion about which pick up point”

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Posted 7 years ago

“We received a phone call and text confirming the car was waiting for us. The plane was a little late but they were so nice and professional. We will definitely use Allstate again.”

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Posted 7 years ago

“Arrived before time. Very courteous driver Spotlessly Clean limo Careful driver Got us to the airport quite fast and safe.”

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Posted 7 years ago

“Ahmed was great. Car clean and timely”

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Posted 7 years ago

“Clean car, polite driver”

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Posted 7 years ago

“Did well to arrive just 2 minutes after pickup time to a Times Square New York address at rush hour. Would have liked the app to track my driver, not just available cars.”

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Posted 7 years ago

“Booked the limo transfer as a surprise for my 12 year old autistic daughter. After long day traveling was hoping to not be queuing up for taxi. No driver waiting in terminal upon arrival. Waited 30 minutes then phoned Allstate company, at my own expense (£1.50/minute) only to be told that somewhere along the booking process my meet and greet booking didn't go through. Even though I had confirmation email stating my booking and the fact the cost would have indicated I had paid for m&g. Was put on hold and after 5 minutes told that Allstate couldn't get hold of driver and to call back in 10 minutes if driver didn't show up. Which the driver didn't. Called again at £1.50/ minutes for 4 minutes whilst being put on hold. Driver then turned up and said he was in terminal since flight landed. Which he wasn't as I walked through terminal 5-6 times. Driver was apologetic but then we had a long walk to get the limo. 2.5 hrs after flight landed we got to our hotel in Manhatten. Driver was a nice guy and was lovely to my wife and child but this did not make up for Allstate poor service. Would not book again and would find it easier getting a regular airport taxi at half the cost and less wait time. No compensation offered by Allstate.”

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Posted 7 years ago

“Your driver today was on time, a good driver and very polite.”

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Posted 7 years ago

“Got us to the city on a very rainy day. Good trip”

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Posted 7 years ago

“Very easy to make reservation on-line, cars are prompt and they call you when they are a few minutes away. Biggest problem is getting a receipt from them if you don't get one in car. I had to call 5 times last time I used them and kept being told they were e-mailing it to me that day but of course not really, otherwise I wouldn't have had to call so many times. Can be problematic if you have a deadline for submitting expenses.”

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Posted 7 years ago

“little confusing on the pickup - driver was nice though.”

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Posted 7 years ago

“Drive was amazing Professional happy easily communicates Patient with the horrible traffic I would give this driver a raise”

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Posted 7 years ago

“office personnel gave limo driver wrong Delta pick up location.”

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Posted 7 years ago

“The driver was on time with a clean car, and let me use his phone charger during the drive. Will absolutely use again.”

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Posted 7 years ago

Allstate Private Car & Limo is rated 4.0 based on 717 reviews