ALL 4 KIDS Reviews

Name: ALL 4 KIDS
Address: 6B Merri Concourse, Campbellfield, Vic, Campbellfield
Rating: 4.34

4.3 Rating 701 Reviews

81 %

of reviewers recommend ALL 4 KIDS

4.3

Based on 701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About ALL 4 KIDS:

"All 4 Kids" is a leading professional for baby, kids and even mums. We are based in Melbourne, however, we send all the item all around the Australia or around the world.

We are proudly Australia Owned and run home business since 2000, we deliver a wide range of quality product from nursury furniture, prams to baby clothes and manchester with an affordable price. We are warehouse seller importing product, to make sure there is no middle man from us and our customer.

All 4 Kids welcome you visit our warehouse and display @ 6B Merri Concourse, Campbellfield, VIC 3061

Visit Website

Phone:

0393575981

Email:

sales@all4kidsonline.com.au

Location:

6B Merri Concourse, Campbellfield, Vic
Campbellfield
3061

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've very happy with my crane and the service was efficient.”

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Posted 3 years ago

We're glad you're happy with our product and service. We appreciate your feedback and thank you so much for trusting us!

Posted 3 years ago

“Ordered a gift for my grandson last Friday & it arrived the next week. Was so pleased with the prompt service & price. Will definitely use this company again.”

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Posted 3 years ago

We're glad you're happy with our service. We appreciate your feedback and thank you so much for trusting us!

Posted 3 years ago

“Very happy with the way All 4 Kids giving back refund after my order wasn’t delived.very trustworthy and good business will buy things from them again”

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Posted 3 years ago

We're glad you're happy with our service. We appreciate your feedback and thank you so much for trusting us!

Posted 3 years ago

“We purchased a green buggy for our kids for Christmas, it worked for 2 weeks. Then stopped charging, we purchased a new charger as we thought it may have been faulty, turns out the vehicle battery is at fault. The all 4 kids won’t help resolve the issue, cover any costs or reply to any emails or phone calls in a timely matter. Very disappointing, all we want is for the vehicle to be working for our 2 little kids to enjoy.”

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Posted 3 years ago

Hi, we are very sorry you feel disappointed, you can email us anytime if the item is faulty and we will help you to replace the faulty parts. We apologize for the inconvenience.

Posted 3 years ago

“Ordered a Beaba Up and Down Bouncer - Pink on the 1st March. On the 5th March, received an email to let me know the item I ordered is not available, offered me another colour. I accepted the change of colour (out of good faith). No news for 10 days I emailed their customer service on the 15th March requesting a refund and have been fighting for it ever since. They keep telling me that my order has shipped (which is a lie) and the tracking number sent has been pending for days. I have requested a refund 5x times by now... and still nothing. I have now reported to ACCC. STAY AWAY - SCAM COMPANY”

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Posted 3 years ago

Hi there, we are sorry you feel that way and we understand it. We appreciate your opinion thank you. We just want to clarify that we don't have access to the courier system to give our customer a specific reason why it's still not showing any details on their website. As of the moment some of the courier experiencing a delay due to the current situation. If you still haven't got your refund please feel free to email us to take any action on it. Thank you

Posted 3 years ago

“Purchased a table set which I found difficulties in assembling. Quick response and assistance from Vanessa who was very helpful, sending a video instruction since the manual that came with the product was not very clear.”

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Posted 3 years ago

We're glad to know that you were happy with our service. Thank you so much for trusting us and we appreciate your feedback!

Posted 3 years ago

“Don't fit don't waste your money”

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Posted 3 years ago

“Very good service, quick respond, quick delivery”

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Posted 3 years ago

Thank you so much for trusting us and we appreciate your feedback!

Posted 3 years ago

“Happy with the product. Not happy that it took almost 3 months to get to me. Customer service was good though.”

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Posted 3 years ago

Hi, thank you so much for trusting us. We apologize for the delay and for any inconvenience that this has caused you. We will make sure to enhance more our service.

Posted 3 years ago

“Product was fine but delivery was so slow. After querying the whereabouts of our package (2 weeks after purchase) we still waited a week until they final dispatched the item.”

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Posted 3 years ago

Hi there, I'm so sorry for the delay, and thank you for sharing your thoughts, we appreciate it. We will make sure to enhance our service. Thank you once again for trusting us!

Posted 3 years ago

“Unfortunately I never received my order. I was originally advised it was on backorder which was completely fine. However it’s ETA was November and it’s now February and I still have not received anything. I’ve sent two emails so far trying to gain clarification of what’s going on and have had no response.”

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Posted 3 years ago

Hi Jasmin, We're so sorry about the delay. We're checking on it and will get back to you ASAP, we'll contact you through email. We sincerely apologize for all the inconvenience.

Posted 3 years ago

“Goid quality product and great variety”

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Posted 3 years ago

Thank you so much for trusting us!

Posted 3 years ago

“Not happy at all I’m still waiting on a pirate cove which I ordered weeks ago and still haven’t received it”

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Posted 3 years ago

Hi, we're so sorry to know that you're unhappy and we apologize for the delay, we will look into this and will get back to you as soon as possible.

Posted 3 years ago

Hi, we checked were informed that the parcel has been delivered on 6th February, please let us know if you didn't receive it so we can lodge an investigation for you. Thank you

Posted 3 years ago

“Ordered a toy bar for a gift. Initially the wrong product was sent. The exchange was arranged and I was impressed by the customer service involved in correcting the error. But when the correct product arrived it was in damaged packaging (and I had specified it was for a gift) ... was a little embarrassed having to gift it : ( customer service is great but clearly some issues in the order packing department.”

Helpful Report

Posted 3 years ago

Hi, thank you for letting us know how you feel about our service and we're really sorry about the damaged packaging, we will make sure to improve our service. Please let us know if there's something that we can do to rectify the issue.

Posted 3 years ago

“I was bit concerned because I never heard for this website before, but all went smoothly and order was received on time. I love Baby Bjorn bouncer just because my baby loves it too. Thanks”

ALL 4 KIDS 5 star review on 30th January 2021

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Posted 3 years ago

Thank you so much for trusting us!

Posted 3 years ago

“Hello the bookcase wasn’t delivered and I am still waiting for a response.”

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Posted 4 years ago

Hi there, please send your order number to inquiry@all4kidsonline.com.au, our team number will be more than happy to help you sort it out. Thank you very much

Posted 3 years ago

“Great range of products. Quick and effective turn around. Delivery to NSW was a little slow but to be expected with Covid and the Christmas Season. Happy to shop with All 4 Kids in the future”

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Posted 4 years ago

“Olivia the fairy dressing table. The quality of this product is exceptional I was completely shocked as its been years since I've purchased something as well made as this is. We will be purchasing more from this range as I know it will last until my daughter outgrows it.”

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Posted 4 years ago

“No problems at all. Will order here again no doubt. Got my items on time for Christmas”

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Posted 4 years ago

“Prompt service and delivery Great products - excellent quality”

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Posted 4 years ago

ALL 4 KIDS is rated 4.3 based on 701 reviews