“AllEvents is great. Their support team helped me create my college event easily on their platform, and the ticket check-in system is hassle-free. I am planning to use again.”
“I set up my event and sold tickets with ease using AllEvents. I was also able to scale up my event for Google Listing thanks to their customer support. They are unquestionably a remarkable event platform.”
“AllEvents is a great ticketing platform for events. I was able to access various emailing, and notifying tools at no cost. Its quick check-in feature really helped in managing attendees. The best part is that I can get instant payouts as soon as tickets were sold.”
“We request AllEvents.in team to please have customer centric approach who understands the customer's query and supports to solve it rather then unprofessional , egoist and immatured behavour. It takes years on years to build up a reputation of trust and respect . Your platform is DIY but at times who has never worked on your platform will struggle to understand it. In such scenario please understand the emergency of the situation and help your customer rather than wasting 40 mins time on unproductive arguments. Win your customers trust and respect towards your brand and service not the arguments. Win their heart by your service . Service is above everything it makes your customer come back to you . Hope you all learn to value the association for long term. It has been most pathetic experience dealing with your team who wants to score the argument and our objective is the solution. Withholding our participants database and impelling us to learn your DIY technology is not ethical approach . Its nightmare dealing with your team. Our best wishes for your future . Feedback are gifts if there is any scope for your team to improve take it else ignore it.”
“Customer Support and Service indeed is pathetic , highly arrogancy and egoist in nature.
Mr.Manoj representative of allevent has no time at all to pick up call and talk but will keep on chatting on whatsapp . This is just not one time experience , this is an experience over repeatative approach . Official correspondence or communication can't be so lenghty and time consuming to discuss on whatsapp chat . Another person Kinjal the same story is with her too . Either they dont understand the terminology of customer centric or they dont value customer's reaching them out for a simple reason they need help , support .
We wonder does the orgn fails to support them with telephone calling system support or allevent has the culture to operate on whatsapp. They must be having that leisure time , regret to express we dont have that leisure time to do whatsapp chat which does not serves the purpose.
An organisation earns respect and builds up reputation bcoz of its employees service contribution towards its customer and the same gets damaged bcoz of the bad process and bad customer service .
For us it is easy to move out of ALLEVENTS but its important to give meaningful and constructive feedback for such arrogant team.
Please understand and respect your customers , one who has failed time has never forgiven them.
There are leaders like Townscript and IndiaRunning who have great sense of customer centric support and that is why they are leaders .”
