Allied Vehicle Rentals Reviews

Name: Allied Vehicle Rentals
Rating: 4.51

4.5 Rating 454 Reviews

88 %

of reviewers recommend Allied Vehicle Rentals

Company Reviews

Questions

Metrics

4.5

Based on 454 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Moulsham Lodge Garage, Gloucester Avenue,
Chelmsford, CM2 9LG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The vehicle was very battered and untidy dented with no fuel in at all so had to fill up first before loading and no parking for your car at depot so had to park on a side road”

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Posted 3 years ago

“The van was very good for my needs, however I had to wait well over an hour for someone to be at the office to hand me the keys, despite calling the main office twice”

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Posted 3 years ago

“I really like Allied and will always use them as a local company but the wait to get a vehicle sometimes far too long.”

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Posted 3 years ago

“Staff friendly and organised but vehicle was awful and not fit for purpose. It was a Mercedes 7.5 ton box with tail lift, really old and automatic gears didn’t work, no radio ,”

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Posted 4 years ago

“Booked transit given "upgrade" free of charge to larger van. Van had much damage to it which was recorded. Offered extra £10 off to reduce excess on insurance to £250 from £500...luckily had no issues and got from A to B ok”

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Posted 4 years ago

“Was very pleased with the van we hired drove well..only concern when we got back I noticed the tyres looked a bit bald!”

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Posted 4 years ago

Dear Barry, Thank you for your feedback. Please be assured all our vehicle tyres are regularly checked between hires. We also check our tyres to ensure they meet the legal 1.6mm tread depth.

Posted 4 years ago

“Not 100% sure the vehicle I rented had been sanatised . Not the cleanest but got the job done .”

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Posted 4 years ago

“Had to wait 45 mins to get the vehicle. When we got it, the tred on the tyres was extremely low and did not look safe - I'm unsure whether it would have passed an MOT. The air con in the vehicle did not work.”

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Posted 4 years ago

Dear Anonymous, We apologise for the inconvenience you may have experienced. All of our vehicles are regularly checked and serviced. If you could please get in contact with us to let us know the vehicle you hired, we will be able to check this vehicle to ensure it is ok. Thank you.

Posted 4 years ago

“Friendly service and van was adequate for my job. I would recommend them.”

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Posted 7 years ago

“I had to wait for the van to be delivered from another depot Otherwise the service was very good, the staff were very friendly and efficient "”

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Posted 7 years ago

“I required a van at very short notice... allied were able to supply a van at the point of contacting them..... so I was very happy... the only disappointment was that the van inside had not been looked after and very dirty inside and when moving my furniture they incurred scratches and dirt to them.... I look after all of my furniture so am quite upset to have removed my accessories slightly damaged..”

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Posted 7 years ago

“Booking, dealing with the hire, picking up the vehicle and dropping off was a very good service. But the actual vehicles could do with a good clean especially inside, very grubby”

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Posted 8 years ago

“cheapest 7.5t trucks around but pretty rough vehicles”

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Posted 8 years ago

“good customer service”

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Posted 8 years ago

Allied Vehicle Rentals is rated 4.5 based on 454 reviews