alloutdoor.co.uk Reviews

Name: alloutdoor.co.uk
Address: UNIT 7 & 8 HAMILTON BUSINESS PARKSTIRLING WAY, BOREHAMWOOD
Rating: 4.78

4.8 Rating 1,172 Reviews

95 %

of reviewers recommend alloutdoor.co.uk

4.8

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

02082077000

Email:

russell@alloutdoor.co.uk

Location:

UNIT 7 & 8 HAMILTON BUSINESS PARKSTIRLING WAY
BOREHAMWOOD
WD6 2FR

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alloutdoor.co.uk 5 star review on 17th August 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Respond well to feedback.”

Helpful Report

Posted 5 years ago

“the service is good the price are acceptable - yet so often they are let down by the appalling companies they use to deliver the goods. the last order i paid for standard delivery 3/4 days, alloutdoor despatched the goods on a Friday it didn't track on the couriers system until Tuesday and was delivered late on the Friday.”

Helpful Report

Posted 5 years ago

“Excellent place to shop a great range of equipment and a good prices plus a quick delivery!”

Helpful Report

Posted 5 years ago

“Great value as nd even better service. Gone straight on to NY favourites tab.”

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Posted 5 years ago

“A very good service. And a very good price.”

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Posted 5 years ago

“Excellent to deal with. Good selection, quick deliverys and keen pricing.”

Helpful Report

Posted 5 years ago

“Hi , unfortunately I still have not received my order yet! That I placed on the 28th may .i was hoping to give for a Birthday present . Please can you let me know when I will be receiving it . Regards Dale Francis”

Helpful Report

Posted 5 years ago

Hi Dale! Hope all is well. Thank you for posting. Your order is due imminently as per the website info at the point of ordering (based on our "scenario2... extra lead-days"). It was me that phoned on the number given when you placed your order, just to explain that we have either "In Stock" (in green font) or "Please Allow 15 Days" in red font with a yellow warning triangle, which basically gives the customer extra choice and gives us, the retailer, a bit of extra time to gather the item from our own supplier. On this order you chose the "Please Allow 15 Working Days Approx", and so that is why the item wasn't 'shipped the same day if ordered by 3pm'. Hope that helps explain this particular scenario. We are extremely transparent outdoor-loving folk that like to serve the customer, and create as much customer-choice as possible. It’s possible that when you were ordering you didn’t notice that particular ‘caveat’, and I fully appreciate that there is a lot of information on the webpage to taking as you are going through the buying process. We have bright red font and a yellow warning-sign triangle under the product and also at the checkout - in order to make it clear, so apologies if you have missed that. Thus, the delivery dates you are referring to in your review all the time it would take once we actually physically receive the item into stock. That said, we are extremely helpful and diligent, and serve our customers really well, and I would appreciate it very much if you could revise your two star review, because negative comments do have an impact on my business which we set up back in 2006, and we have worked extremely hard on ever since. Anyway, hope that would be alright, if you need anything else, please of course tell me and I will help! I actually like helping people, and our company is still small enough that we actually do care! Anyway, be good to hear back, and I wish you all the best for now. Kind regards Russell Scheef Managing Director All Outdoor Ltd www.alloutdoor.co.uk

Posted 5 years ago

“i received exactly what I paid for.”

Helpful Report

Posted 5 years ago

“Shipped next day as promised and was able to track sleeping mat. Good price, good service, recommended”

Helpful Report

Posted 5 years ago

“Excellent service, really pleased with our 2 man tent, just waiting for some sunshine.”

Helpful Report

Posted 5 years ago

“This is my third purchase from alloutdoor.co.uk and I would definitely recommend them. I was kept up to date about my purchase and it arrived on the day specified. It was well packaged and arrived in pristine condition. I will be using alloutdoor.co.uk again and recommend them unreservedly.”

Helpful Report

Posted 5 years ago

“The insoles fitted my running shoes perfectly and are of a good quality. Excellent communication from the seller. Many thanks”

Helpful Report

Posted 5 years ago

Hi Paul! Hope all is well. Thank you for posting. It was me that phoned on the number given when you placed your order, just to explain that we have either "In Stock" (in green font) or "Please Allow 15 Days" in red font with a yellow warning triangle (which gives the customer extra choice and gives us, the retailer, a bit of extra time to gather the item from our own supplier. On this order you chose the "Please Allow 15 Working Days Approx", and so that is why the item wasn't 'shipped the same day if ordered by 3pm'. Hope that helps explain this particular scenario. We are extremely transparent outdoor-loving folk that like to serve the customer, and create as much customer-choice as possible. It’s possible that when you were ordering you didn’t notice that particular ‘caveat’, and I fully appreciate that there is a lot of information on the webpage to taking as you are going through the buying process. We have bright red font and a yellow warning-sign triangle under the product and also at the checkout - in order to make it clear, so apologies if you have missed that. Thus, the delivery dates you are referring to in your review all the time it would take once we actually physically receive the item into stock. That said, we are extremely helpful and diligent, and serve our customers really well, and I would appreciate it very much if you could revise your two star review, because negative comments do have an impact on my business which we set up back in 2006, and we have worked extremely hard on ever since. Anyway, hope that would be alright, if you need anything else, please of course tell me and I will help! I actually like helping people, and our company is still small enough that we actually do care! Anyway, be good to hear back, and I wish you all the best for now. Kind regards Russell Scheef Managing Director All Outdoor Ltd alloutdoor.co.uk

Posted 5 years ago

“Very good customer service.”

Helpful Report

Posted 5 years ago

“Brilliant product and fast delivery”

Helpful Report

Posted 5 years ago

“The product I bought was of good quality and as described..”

Helpful Report

Posted 5 years ago

Hi Tony! Hope all is well. Thank you for posting. Your order was made based on our "scenario-2... ordered with an extra 15 working days" which is detailed under the product and at the checkout phase also in red font with the little yellow warning triangle too. It was me that phoned on the number given when you placed your order, just to explain that we have either "In Stock" (in green font) or "Please Allow 15 Days" in red font with a yellow warning triangle, which basically gives the customer extra choice and gives us, the retailer, a bit of extra time to gather the item from our own supplier. On this order you chose the "Please Allow 15 Working Days Approx", and so that is why the item wasn't 'shipped the same day if ordered by 3pm'. Hope that helps explain this particular scenario. We are extremely transparent outdoor-loving folk that like to serve the customer, and create as much customer-choice as possible. It’s possible that when you were ordering you didn’t notice that particular ‘caveat’, and I fully appreciate that there is a lot of information on the webpage to taking as you are going through the buying process. We have bright red font and a yellow warning-sign triangle under the product and also at the checkout - in order to make it clear, so apologies if you have missed that. Thus, the delivery dates you are referring to in your review all the time it would take once we actually physically receive the item into stock. That said, we are extremely helpful and diligent, and serve our customers really well, and I would appreciate it very much if you could revise your two star review, because negative comments do have an impact on my business which we set up back in 2006, and we have worked extremely hard on ever since. Anyway, hope that would be alright, if you need anything else, please of course tell me and I will help! I actually like helping people, and our company is still small enough that we actually do care! Anyway, be good to hear back, and I wish you all the best for now. Kind regards Russell Scheef Managing Director All Outdoor Ltd www.alloutdoor.co.uk

Posted 5 years ago

“Great service and price from alloutdoors, well packaged and prompt delivery.”

Helpful Report

Posted 5 years ago

“Recieved the package and well communicated well”

Helpful Report

Posted 5 years ago

“Easy ordering, friendly acknowledgement, really prompt despatch and delivery. All round excellent service. Recommended.”

Helpful Report

Posted 5 years ago

“Great product well packaged and sent promptly. Very happy with service and best price anywhere on the internet for my particular item. Will be using Alloutdoors again.”

Helpful Report

Posted 5 years ago

“The sleeping bag was out of stock when I ordered it but it came within the expected window they gave for new stock to be delivered. The bag itself is amazing!”

Helpful Report

Posted 5 years ago

alloutdoor.co.uk is rated 4.8 based on 1,172 reviews