“
I ordered my son’s Christmas presents in November. It is now Christmas Eve and still NO delivery! Customer support was a joke, offering up a standard, formatted response of, “Sorry you have not received your package. We are working hard to get it to you.” I completely understand delays for the Christmas season but over a month and nothing???
”
posted 1 year ago
- Anonymous
“
even though I have spent over 120£ on my order they have charged me 39 euros extra for delivery. but on the website, they said free shipping over 120£ purchase. It's ridiculous. I had to pay 39 euros extra to get my items. I will never buy something from Alphalete again.
”
posted 2 years ago
- KEMAL
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Delivery took exactly 2 months, to Melbourne, Australia.
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posted 3 years ago
- John SMith
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Still waiting for my delivery.
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posted 3 years ago
- Expect no customer service and long delivery times.
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Still no delivery 2 weeks late, failure to respond to emails. Marked package as delivered before it arrived and acted like this was normal process.
Awful customer service.
”
posted 4 years ago
- Sebastian Spencer-Butler
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When I sent the packages back ( the Navy blue pants and the black that were too small) and my money was returned they wouldn't refund me all my money, they held $6 for each delivery.
”
posted 4 years ago
- Taylor Haymore
