“I'd use this business anytime and I do. They are not only personable, they are quick to reply to emails and customer support issues. They try their best to make it right when "We've probably ordered the wrong thing or not payed attention to or ordered ".. . Richard is the man.”
“AMain Hobbies was amazing. I had an order and got Al the part put on my car ran it for a bit the notice an issue with one of the parts. Gave them a call and asked what could be done. They sent me a new part, right away with no issues. Friendly conversation, not rude at all. Quick to help”
“I've spent well over 10k at amain hobbies. Drove over an hour to pick up a $99 airplaine. Took them 30min to get me out the door with the plane because they are SO SLOW. Get it home, prop flyes off on first flight and crashes softly in grass. Put prop on for 2nd flight, same thing... After some inspection I can tell the vibration coming from the front is far too much. It's been awhile since I flown a micro, so didn't really catch onto it when I spooled it up the first flight. Anyway, no big deal, it's a $99 plane that is put together in CHINA. I'm sure this stuff happens... Well, after a phone call to amain that got me no where because we arent' the "retail store". Great service. Then I drive up today and explain I'm experienced etc, and that the motor has play and may be faulty. After waiting for 30 min for the boss (great empowerment of employee's a main) for a $99 plane that HORIZON hobby will very much so refund them, they decide to play hard ball and explain "we won't have another for a couple days" and my boss wants to fix it with off brand parts. Fix a micro? That probably won't FLY so well lol. Anyway, very disappointed. Been years since I have been in there, but I see how they pay for the big shiny building. By hosing customers on their chinesesium goods. THANKS AMAIN. HOpe this makes it to KENDAL! WAY TO GO BUD!”
“amazing prices and fast delivery from USA to England. Had to pay customs charge as order was over £15 but still saved money and sourced parts that i could not here in UK”
