Amara Living Reviews

Name: Amara Living
Address: Amara Living Limited Unit 4, Concord Farm School Road, Rayne Braintree, Essex
Rating: 4.11

4.1 Rating 122 Reviews

78 %

of reviewers recommend Amara Living

4.1

Based on 122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

About Amara Living:

AMARA is a leading International online boutique specializing in luxury gift ideas, beautiful wedding gifts and inspirational interior design ideas for your home goods and belongings.Amara was established in 2006 and has grown as a leading retailer till now. The Amara website was created to bring together some of the industry’s finest brands such as Missoni Home, Ralph Lauren Home and William Yeoward Crystal and many more.

Visit Website

Phone:

0800 587 7645

Email:

customerservices@amara.co.uk

Location:

Amara Living Limited Unit 4, Concord Farm School Road, Rayne Braintree
Essex
CM77 6SP

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Amara Living 5 star review on 5th November 2021

Alan

Amara Living 5 star review on 16th July 2021

Irene Daly

Amara Living 5 star review on 7th July 2021

Anni

Anonymous

Anonymous // 01/01/2019

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“The customer service is top notch. To name a few, Matthew and Leah were 2 recent customer service staff I liased with. They were very prompt and friendly. Though the item I bought was already 3 months, Amara refunded me when I feedback about the workmanship. The service recovery is very impressive and I will certainly continue to be a customer as I can shop with peace of mind in Amara. Keep up the excellent service!”

Helpful Report

Posted 3 years ago

“Thieves - I paid for a cutlery set and received an empty box. Someone and somewhere in transit between Birmingham UK and Brisbane Australia has stolen the goods. Amara and DHL say they fully investigated but have no evidence to show that the box was not swapped or interfered with and are refusing to credit or replace. They have made me the victim.”

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Posted 3 years ago

“Matthew in customer service was awesome! I accidentally ordered the wrong size Pendleton blanket during a late night online shopping adventure. He quickly resolved my issue in an effective and efficient manner. Will definitely shop Amara in the future based on my first experience.”

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Posted 3 years ago

“Great service. One of the items was damaged on arrival and the problem was dealt with with great care and efficiently by Jack and the team at AMARA. I can't fault their customer service. Well done AMARA, It makes such a pleasant change from the norm. The items were all well packaged and came on time as promised.”

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Posted 3 years ago

“Great customer care, in fact the only occasion I can think of when customer care actually felt like care. Thank you Amara and thank you Myles!”

Helpful Report

Posted 3 years ago

“Excellent service, easy transaction on website. I was kept informed of my purchase right until delivery. I have purchased several times with AMARA with no trouble at all. I can Highly Recommend this company, and will certainly shop with them again. Many thanks AMARA.”

Helpful Report

Posted 3 years ago

“I really recommend everyone to buy from Amara. For the outstanding customer service and the efficiency. The shipping is so quick and they have the best and professional customer service team”

Helpful Report

Posted 3 years ago

“I recently bought a Kartell Gnomi Stool - Attila from Amara, which was a present for my sister in Scandinavia. As promised, the gift arrived on time as promised and was then shipped onward to my sister's address. The item arrived in the UK on a Thursday and was with my sister the following Monday, so was amazed how quick the turnaround was. My sister was equally amazed, first and foremost by the careful wrapping and presentation of her gift, including a printed card with her name on that she was really impressed by. :-) There are three things I have taken from the shopping experience with Amara: one is the very superb customer service and follow up emails about where the order is. The second is the attention to detail with the presentation of the gift which impressed my sister and the third is the convenience of being able to ship to another country, which saves me the hassle of having to do it myself. I highly recommend this superb service.”

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Posted 3 years ago

“Amara products are beautiful. I've placed 2 orders. I didn't pay attention to the size of a gorgeous placemat I purchased, so am returning all 12 of them - they are too small for what I'm seeking. I had website order return issues because I had done my ordering as a "guest" instead of setting up an account, so contacted your customer service through the chat feature. "Jack" quickly solved my issue, sending me a return label via email. While your website functionality could improve, Jack was great and your products are high end and truly lovely.”

Helpful Report

Posted 3 years ago

“Wonderful customer service by Rachel! She quickly went above and beyond to fix my order.”

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Posted 3 years ago

“Ordered Orla Kiely duvet cover and pillow cases. Arrived in 4 days the quality is and design is fantastic.”

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Posted 3 years ago

“World beating customer services that made it a real pleasure to buy from them, they are friendly courteous very knowledgeable on the products they sell of quality affordable prices, I have had one of the best experiences of all time from these people, I wish all the success in the world they deserve it for delivering such an experience that will make me come back. To all the team at Amara a big THANK YOU stay safe and well and I recommend this company to anybody”

Helpful Report

Posted 3 years ago

“This my first time And I’m very happy with customer service Good price great delivery time and amazing packaging Although I get wrong item they immediately send me another Couldn’t be more satisfied”

Helpful Report

Posted 3 years ago

“Fabulous customer service, products and delivery. Our items arrived quickly and were extremely well packaged. Unfortunately however one of the items was damaged upon opening, presumably it had a small fault/crack, and when I contacted Amara Jack was so helpful and he arranged for a replacement to be sent with express delivery. Winton our order we had 6 beautiful champagne flutes too which all arrived in one piece! I cannot fault one thing and will definitely be buying more from Amara . The quality of the items and customer service are outstanding.”

Helpful Report

Posted 3 years ago

“I give this company 5 stars. I give them even though the item I ordered was not the correct one. Mistakes happen, the customer service was impeccable from Leah who swiftly dealt with the issue. She sourced why and replaced my product swifty and it was upgraded at no extra charge as original item was out of stock. The communication was great, the collection and redelivery fast. I would 100% recommend this company. Well done on outstanding customer service.”

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Posted 3 years ago

“Great customer service, thanks Jack! Item replaced with no quibble, just a WhatsApp video away.”

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Posted 3 years ago

“They fraudulently tried to charge my credit card. Avoid this scam company.”

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Posted 3 years ago

“Amara is my ‘go to’ website for a fabulous selection of home furnishings. Wide choice and, just as important, a varying price range. Rachel dealt with my query regarding a delivery very efficiently and so pleasant on the telephone. The whole experience wants me to shop with Amara time and time again. What’s not to love!”

Helpful Report

Posted 3 years ago

“Really great customer service. I had an issue with one of the items being slightly damaged and they were so lovely about it - they offered a replacement immediately and sent it next day delivery so I had it in time as it was a gift…”

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Posted 3 years ago

“I needed to change some info on my order. I was delighted with the prompt and courteous customer care. The orchids are gorgeous.”

Helpful Report

Posted 3 years ago

Amara Living is rated 4.1 based on 122 reviews