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amazon.ae Reviews

1.4 Rating 125 Reviews
10 %
of reviewers recommend amazon.ae

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amazon.ae 1 star review on 10th April 2025
Anonymous
amazon.ae 1 star review on 13th November 2024
Salah
amazon.ae 1 star review on 13th November 2024
Salah
amazon.ae 5 star review on 29th December 2022
Sean C Hughes
amazon.ae 5 star review on 29th December 2022
Sean C Hughes
amazon.ae 1 star review on 11th September 2022
Vidyanand Singh
amazon.ae 1 star review on 27th April 2022
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Anonymous
Anonymous  // 01/01/2019
Terrible, terrible, terrible.....
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Posted 1 week ago
Scammed for $670K. Recovered everything with Harry Lucy’s help. harrylucy*977@*gmail.*com | WhatsApp: + 4 4 73 8 8 6 9 7 9 5 8
amazon.ae 1 star review on 10th April 2025
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Posted 1 week ago
Horrible customer service who are extremely unprofessional giving false information and false reassurances of deliveries despite having paid for prime service my order is 5 days late with no response or support form them
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Posted 2 months ago
Amazon.ae as of late becomes an awful company. I got 2 wrong orders, and SCAMMED with the refund. Please do not order different sum of items, as they refund only the smallest amount in your item list. And will put you in limbo with their customer support promises which always failed. Never get my remaining refund item back.
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Posted 2 months ago
Amazon ae, delayed delivery and worst customer service. Agent keeps on promising that the delivery is on process and will be deluvered as soon as possibl,and still no progress.Feel sad as it was not like these couple of years back.
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Posted 3 months ago
I bought a lenovo laptop from Amazon as a gift for my wife on her birthday. On her birthday, when she opened the gift, I found out that the laptop was not what I ordered. I requested to return the item, and the refund policy for the wrong item takes 14 days! whereby the issue is really obvious, the two laptops has completely different models! How come a company with the size of Amazon do not track such matters!! And why do i need to wait for 14 days minimum to refund the payment. If I didn't pay attention I probably kept the laptop and they just get away with it. This is unacceptable and robbing customers with confidence!
amazon.ae 1 star review on 13th November 2024 amazon.ae 1 star review on 13th November 2024
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Posted 5 months ago
Totally disgusted with ​⁠(lack of) support on Echo 10. My Echo 10 stopped working after factory reset and turned into a brick which would no longer connect to my wifi network. Amazon's solution to having used a standard menu option which disables the device is to buy a brand new one. Seriously? Is this some kind of bad joke?!? Sounds more like a scam to me! Check my YouTube channel for more details : @yesimtalkingtoyou6511 #echo #amazon #amazonuae #badservice #amazonechoshow #amazonecho
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Posted 6 months ago
If only I can rate it negative 5 I will surely do it for sure. Item was delivered to a different address and I dont have the option to remove the previous residential address I have. Very unacceptable. Very bad customer service.
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Posted 9 months ago
don't buy from a company without any way to contact if anything went wrong you will never be able to contact them if I'm wrong tell me one real way to contact AMAZON AE there's no phone number at all no way except live chat and it has to be with USA office for AMAZON they put you forever on hold, they never tell you anything useful, and at the end we will ask them to contact you if you respect yourself don't buy from amazon AE
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Posted 9 months ago
Amazon suspended my account and requested credit card payment details and statement to confirm payment. In the meanwhile I cannot contact their customer service as there is no way to access the service unless you are signed it. This 2024, how idiotic is that??? It's been 3 days, and my money has been allocated to Amazon, yet my account is still suspended. For a website service in 2024 to function like a 2005 website serviice, is plainly pathetic.
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Posted 9 months ago
Unprofessional and Unreliable delivery service.
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Posted 10 months ago
I’ve been a loyal Amazon customer, but recently, my orders have been delayed multiple times. It’s frustrating to get an estimated delivery date, only to have it pushed back repeatedly without explanation. This inconsistency is unacceptable and makes me reconsider using Amazon for future purchases !
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Posted 11 months ago
Discovered late that the Lalique Amethyst Exquisite perfume purchased from Amazon in 2019 was fake. Noticed the difference in scent only when using the genuine item now and comparing it with the old one. Disappointed with the seller and Amazon's oversight. Be vigilant when buying this product.Rating: 1 star ⭐
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Posted 1 year ago
In my point of view the Amazon uae they have to work on customer service and how to treat their loyal customers with fairness, I purchase a milk for my new born and I suppose to receive it by today, while browsing my order track I was surprised since it’s confirmed that I received by yesterday, otherwise the delivery company they didn’t call or texted me I called the customer service and clearly they confirm that this is the delivery company fault and I have to assume it myself not the Amazon company or the delivery company ,they have to pinch for that saying that you will receive a refund by card wich takes until upon 15 days you don’t know people are in wich financial situation I don’t have money to buy milk for my baby this is the only money that I have !!!I don’t ask for charity but I paid money for specific service that has to be accomplished wich is not the case
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Posted 1 year ago
Amazon UAE is such a big scam, they never deliver, they never get back to me or solve my problem or even refund my money, the customer service is such a jock, they keep lying ans lying claimg the the order is on the way for more than 10days, so rude responds from them and they even hangup the phone on ur face when ubtray to clarify why they were laying. This company is a big shame for this country, they are giving a very bad impression and destroying the reputation of the UAE. Someone has to stop them, legal actions has to be taking against those scamers.
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Posted 1 year ago
The worst customer service
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Posted 1 year ago
not delivered on time poor and rude response from customer care agents
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Posted 1 year ago
I never received my product even though it was spedified on amazon that it was dleivered i raised complains but no one cared to serve me on amazon customer service
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Posted 1 year ago
Complain to The Economic Department and the Police . If we have about 1000 people with the same Issues , it will be possible to have a Clear and POSTIVE LEGAL CASE !
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Posted 1 year ago
if u say Amazon USA I will rate them 10 out of 10 , however UAE veryyyyyy bad service, every single delivery being delivered to another location and I have to spend over 10h chasing those worse ever third party delivery companies that amazon UAE thinking that they are doing good. VERY BAD the worst ever.
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Posted 1 year ago
amazon.ae is rated 1.4 based on 125 reviews