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amazon.ae Reviews

1.4 Rating 125 Reviews
10 %
of reviewers recommend amazon.ae

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amazon.ae 1 star review on 10th April 2025
Anonymous
amazon.ae 1 star review on 13th November 2024
Salah
amazon.ae 1 star review on 13th November 2024
Salah
amazon.ae 5 star review on 29th December 2022
Sean C Hughes
amazon.ae 5 star review on 29th December 2022
Sean C Hughes
amazon.ae 1 star review on 11th September 2022
Vidyanand Singh
amazon.ae 1 star review on 27th April 2022
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Anonymous
Anonymous  // 01/01/2019
Hi i am a customer of amazon. ae. Things that we can find here are ok but you have to do two things please take it under consideration 1. Delivery takes to many days even more which is not normal. People are paying money for fast delivery 2. Now with coronavirus you should remove delivery fees. Everybody do that. After 100dhm you are doing it which i think delivery should be for free whatever you buy Thanks for understanding
Helpful Report
Posted 5 years ago
The WORST! Customer service ever! Why? Because it's non-existent. It takes a lot to anger me, but Amazon.ae has succeeded in tipping me over the edge! I am irate at the poor service. My order got canceled after 20 days of no word! and I just get told I will get a refund. I waited for the product for 20 days and on the day of the promised delivery. Not a word to explain what happened, just a "Hey, we will refund you" My business with amazon.ae is done. Stick with noon, at least they care about their customers.
Helpful Report
Posted 5 years ago
Bad customer service , returns & refunds.
Helpful Report
Posted 5 years ago
Refund takes a long time, bad
Helpful Report
Posted 5 years ago
Online Sales – Amazon Souq – Warranty Repair T&C - Usually repairs take up to 18 business days (including delivery time), but could take slightly longer. 2 days courier pick up to delivery to service center 2 days courier drop from service center to gadget owner 14 working days to repair the item. Technically 30 calendar days to complete above cycle. Electronics purchased from Amazon is not entertained by dealer. So it has to returned to Amazon only, which has outsourced repairing to external party. While collecting the item, no one bother physical inspection of gadget. So it becomes more easy for repair unit to cover up damages to gadget done at repair center or refuse warranty for any reason them feel it’s good to cover them. Is saving small amount worth buying electronics from online channels.
Helpful Report
Posted 5 years ago
amazon.ae is rated 1.4 based on 125 reviews