Amazon Canada Reviews

Name: Amazon Canada
Rating: 1.50

1.5 Rating 503 Reviews

9 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon.ca used to be fantastic. We have an Amazon prime membership and because we live just outside of Calgary were so impressed by the quick delivery right to our door. Suddenly, likely because of the Covid-19 pandemic everything we order on Amazon is being shipped via Canada Post (ugghhhh!!!!) so if it doesn't fit in the tiny box we get a "tried to deliver notice" and we have to drive to the post office in a nearby town the next day, line up (they allow one person in the post office at a time) and wait and wait and wait. I won't be ordering anything from Amazon.ca until the pandemic is over... Brutal!!!”

Helpful Report

Posted 4 years ago

Amazon Canada is rated 1.5 based on 503 reviews