Amazon India Reviews

Name: Amazon India
Rating: 3.93

3.9 Rating 1,725 Reviews

77 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 27th October 2024

Vipin Roy

Amazon India 1 star review on 19th October 2024

Amazon India 1 star review on 18th October 2024

Anonymous

Amazon India 5 star review on 9th September 2024

Nima

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always offering a competitive price, Amazon are my first port of call for any purchase. Prime membership also offers an incredible good value for money if you shop online regularly”

Helpful Report

Posted 6 years ago

“The website was easy to browse through, the check-out process was easy to navigate and the updates for my order were very timely and helpful. The item arrived exactly when it said it would and exactly how it was described on the website. I have now converted from eBay to Amazon and will never look back!”

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Posted 6 years ago

“On time Delivery, range and price of products. We made an order before travelling to UK for holidays and all items ordered were delivered . Thank you Amazon”

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Posted 6 years ago

“I ordered a product that I desperately needed, after months of trying to get an update they did refund me but that was not what I preferred. I honestly would have preferred to have gotten the product over the money back”

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Posted 6 years ago

“Product arrived in perfect condition within the promised two day time frame and was reasonably priced”

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Posted 6 years ago

“Every thing I ordered was delivered early and was exactly what I was expecting”

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Posted 6 years ago

“All ways in time”

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Posted 6 years ago

“Managed to deliver my items within the same day. The prime option is amazing”

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Posted 6 years ago

“Overal very quick delivery, occasionally some items can take a week or two longer, but they do tell you a day or so before the scheduled delivery date.”

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Posted 6 years ago

“Livraison rapide et tarifs intéressants”

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Posted 6 years ago

“Bought the Amazon fire stick to go with the new Humax set top box. Fantastic piece of kit. I can't believe we paid for Sky Q for so long. Got everything we need now and no stupid monthly payments.”

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Posted 6 years ago

“Bought an Echo which is fantastic. Arrived promptly as advertised. Drives are always so pleasant.”

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Posted 6 years ago

“They offer a fabulous service for someone with a busy lifestyle. Quick and efficient”

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Posted 6 years ago

“Excellent delivery. Good price.”

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Posted 6 years ago

“Amazon echo is horrible”

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Posted 6 years ago

“I'm an amazon prime customer and although I don't use prime to the full I'm very pleased especially with next day deliveries.”

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Posted 6 years ago

“I bought a replacement hoover head from amazon and it came with free delivery and very quick service. Absolutely top service.”

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Posted 6 years ago

“Speedy and reasonable international shipment, plus the items were exactly as I saw them on their website.”

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Posted 6 years ago

“I buy quite a bit from Amazon so became a Prime member. This gives me access to movies/tv and music that are available on the prime deal which I’m happy with. We listen to a lot of prime music! I also get next day delivery on most things which I’m also happy about. There has been a number of mistakes that I’ve not been happy with, but customer service are mostly spot on at sorting it or making amends, apart from when it’s a third party seller involved and they aren’t very affective at sorting them out! My solution avoid third party sellers if possible or check for ones with best service reviews. Overall I’m very pleased with service and products purchased. I also now log on via Amazon Smile before purchase as they donate part of the sale to a charity of your choice!”

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Posted 6 years ago

“Brilliant service delivered fast”

Helpful Report

Posted 6 years ago

Amazon India is rated 3.9 based on 1,725 reviews