Amazon India Reviews

Name: Amazon India
Rating: 3.93

3.9 Rating 1,725 Reviews

77 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 27th October 2024

Vipin Roy

Amazon India 1 star review on 19th October 2024

Amazon India 1 star review on 18th October 2024

Anonymous

Amazon India 5 star review on 9th September 2024

Nima

160

Anonymous

Anonymous // 01/01/2019

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“The purchase was great !”

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Posted 6 years ago

“Shopping on Amazon is always easy and affordable. Deliveries are prompt and tracked.”

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Posted 6 years ago

“I have purchased several items from Amazon, and I would like to recommend them for the best online retailer as they think about of their customers, its easy to find what you are looking for, they also inform me if my items have been delayed, they provide a excellent, worthwhile, beneficial website, easy to complete transactions.”

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Posted 6 years ago

“Always easy to locate what I am looking to buy and usually a quick delivery.”

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Posted 6 years ago

“Fast delivery and good updates on times and dates I'm impressed”

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Posted 6 years ago

“I always order everything off Amazon. The prices are always cheaper than in the shops and it has absolutely everything to offer. And when you're busy and don't have time to pop to the shops or if like me carrying bags is too heavy, amazon are there to make sure you have it the next day or if you're with prime the same day! Amazon prime is fantastic as well as their cheap amazon pantry which is like doing a shop from all the supermarkets in one order. I couldn't recommend amazon enough!”

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Posted 6 years ago

“quick shipment”

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Posted 6 years ago

“Absolutely amazed by how quickly the items arrived and the products were of remarkably high quality.”

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Posted 6 years ago

“Simple system on the app, easy to navigate the app. Simple pay structure. Brilliant”

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Posted 6 years ago

“Quick delivery times”

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Posted 6 years ago

“Always comes up with the goods, as and when promised.”

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Posted 6 years ago

“I regularly order from Amazon and they always deliver on time and in perfect order. Being a Prime member is great, it enables me to order and receive my goods quickly. I also love using me Amazon Prime movie deals.”

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Posted 6 years ago

“Great products perfect price fast delivery love shopping amazon”

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Posted 6 years ago

“Good promo service. And you get what you pay for.”

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Posted 6 years ago

“They always fix a problem right away, you are guranteed.”

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Posted 6 years ago

“good delivery service, packaging a bit over the top, prices reasonable, a bit long winded on customer queries/complaints”

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Posted 6 years ago

“Excellent company. They manage to deliver in days what other well known brands take weeks to dispatch. Any problems dealt with immediately and without fuss.”

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Posted 6 years ago

“I am a prime member so the delivery is quite quick. Also returning the item is quite streamlined and hassle free.”

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Posted 6 years ago

“Best website for shopping there is. And I have had issues with both delivery and the product. But the customer assistance is just spectacular!!”

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Posted 6 years ago

“Quick delivery, great customer service, and my go to online shopping store for everything from home decor to baby clothes.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,725 reviews