Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fast service with quality items”

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Posted 3 years ago

“I ordered frok Amazon many times. Delivery is fast, on next day i get my parcel. Im very happy with that.”

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Posted 3 years ago

“Excellent website. Provides high quality service. I am really satisfied with the service.”

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Posted 3 years ago

“eine der besten Einkaufsseiten, die ich verwendet habe”

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Posted 3 years ago

“Deliverys always arrive on time. Have always found the drivers polite and responsible.”

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Posted 3 years ago

“Always good to order from and deliveries on time”

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Posted 3 years ago

“Always buying things from here which I find are cheaper than buying from shops. Item comes on time and you are always updated as to where and when your parcel will arrive.”

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Posted 3 years ago

“Thank you for the really fast delivery! it was a miracle. my order arrived after a week and that's very fast”

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Posted 3 years ago

“Hatte noch nie Probleme und immer eine prompte Lieferung.”

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Posted 3 years ago

“El mejor lugar para pedir artículos para el hogar”

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Posted 3 years ago

“Excelente servicio como siempre. Entregado antes de la fecha prevista. Gracias”

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Posted 3 years ago

“Always a very good service”

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Posted 3 years ago

“Infinite types of products, speedy & efficient deliveries. Excellent company”

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Posted 3 years ago

“So easy to return items if need be”

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Posted 3 years ago

“As a part of one of the University in UK, Amazon gives us a special price for student, such as free prime membership for 6 months, pay only half price of membership after 6 months. Also the customer service is very helpful about your complaints. Also it gives some discounts for some products, good choice for me, thanks.”

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Posted 3 years ago

“brilliant never had an issue”

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Posted 3 years ago

“Excellent service. Quick delivery. I am happy to buy at amazon.”

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Posted 3 years ago

“They are very good about returning non satisfactory items, free of charge, and delivery is usually second to none.”

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Posted 3 years ago

“Very competitive and huge amount of choice! Delivery is very impressive”

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Posted 3 years ago

“Love Amazon has so much choice when looking for items enjoy the free delivery when you are an Amazon prime”

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Posted 3 years ago

Amazon UK is rated 4.7 based on 13,402 reviews