Amazon UK Reviews

Name: Amazon UK
Rating: 4.67

4.7 Rating 13,323 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Amazon UK 1 star review on 15th July 2024

C F

Amazon UK 1 star review on 3rd June 2024

Amazon UK 1 star review on 16th May 2024

Khan Choudhury

Amazon UK 1 star review on 13th December 2023

Juliana

Anonymous

Anonymous // 01/01/2019

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“They are great to buy from prompt with delivery and great to communicate with”

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Posted 2 years ago

“Always best price. Fast delivery. Best delivery drivers.”

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Posted 2 years ago

“Very good, quick and simple”

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Posted 2 years ago

“first class service can not fault amazon I wish all companies were like this”

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Posted 2 years ago

“Great prices and choice and best return and delivery options”

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Posted 2 years ago

“Best company for robbing people! I received a gift voucher for Christmas and I bought something for the samr price but Qmqzon is still asking for your bank details. When you think you have cancelled everything, surprise, they have found new membership that I never subsribe for. Result, I have to pay for 1 more month as they won't refund money. Thank you Amazon, never again.”

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Posted 2 years ago

“Great selection , competitive pricing and very quick turnaround. Well done Amazon”

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Posted 2 years ago

“Fast and safe website”

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Posted 2 years ago

“I love my Amazon Prime and the options it provides. I have also always found that if I have any issues the customer service at Amazon is excellent.”

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Posted 2 years ago

“always has the goods i want at a reasonable price with quick delivery”

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Posted 2 years ago

“I still haven't had my watches I ordered 3 watchs I've received 1 I had 2 box delivered but there was 1 watch in one box and the other box was empty so weres my other watchs”

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Posted 2 years ago

“about 14 years i am customer with amazon uk amazon very good company and i am very happy with all satff they are very good persons and never no make problem for me if i have issue with items or refund they will sort out soon they can for that reason i am going to continue with amazon because amazon my favourite website for shopping .”

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Posted 2 years ago

“Good quality furniture at a great price with free delivery”

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Posted 2 years ago

“Love amazon use it at least once a week and I'm very happy with the service”

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Posted 2 years ago

“My experience with Amazon UK is one of the best because i do shoppings with Amazon and i am receving my items NexT day. Good job Amazon.”

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Posted 2 years ago

“Easy access , where you can always find what you looking for or a suitable alternative.”

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Posted 2 years ago

“Amazon has the best delivery system (logistics) available today, and to honest I don't think I could live without Alexa, as I have one in everyrom.”

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Posted 2 years ago

“Great range of products and easy to purchase items”

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Posted 2 years ago

“Amazon Business offered discount for the first order. After placing the order, Amazon block my account and wanted to verify the account. They cancelled my order after verifiying and did not give discount at all. Cheating to the customers and Untrustworthy company.”

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Posted 2 years ago

“The most sendible safe place to buy any tool/make”

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Posted 2 years ago

Amazon UK is rated 4.7 based on 13,323 reviews