Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrives on time. Great experience!”

Helpful Report

Posted 3 years ago

“You get every purchase on time quick and easy to order first class”

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Posted 3 years ago

“Good service at good prices”

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Posted 3 years ago

“Très facile à commander, tous les détails pertinents disponibles, date de livraison rapide arrangée”

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Posted 3 years ago

“No matter what product you are looking for Amazon always seem to be able to provide it or suitable alternative options. I ordered a set of speaker mounts on Saturday and they arrived today which is incredible”

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Posted 3 years ago

“Amazon überrascht immer wieder mit seinem unglaublichen Lieferservice! Ich kaufe immer noch bei Amazon. Stellarer Kundenservice.”

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Posted 3 years ago

“Alle meine Fragen wurden schnell und freundlich beantwortet. Ich hatte nach meinem Kauf einige Fragen und hatte kein Problem, schnell mit Vertretern in Kontakt zu treten, die mir helfen konnten.”

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Posted 3 years ago

“Viele Optionen mit viel Abwechslung und einzigartigen Stilen, superschneller Versand, toller Kundenservice sind alles Gründe, die dazu führen, dass Sie eine gute Zeit beim Einkaufen erleben”

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Posted 3 years ago

“Ich war so glücklich, eine Website zu finden, die größere Größen mit so vielen verschiedenen Marken hatte. Vielen Dank”

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Posted 3 years ago

“Acheté chez eux depuis des années. Toujours rapide. Toujours parfait!”

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Posted 3 years ago

“Je l'aime bien. Bon site web, super facile et pratique. Sera de retour et recommandera certainement. Merci”

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Posted 3 years ago

“Bon site avec beaucoup de produits intéressants. C'est un site sur lequel je vais revenir.”

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Posted 3 years ago

“Exzellent! Diese Online-Boutique bietet eine große Auswahl an Kleidung, Schuhen, Taschen, Schmuck usw. für alle Bedürfnisse. All die Dinge, die ich wollte, aber nirgendwo anders finden konnte, habe ich hier gefunden.”

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Posted 3 years ago

“Ich weiß es sehr zu schätzen, wie schnell Sie eine Antwort bekommen.”

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Posted 3 years ago

“Very handy and quick service and easy to use App”

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Posted 3 years ago

“Immer zufrieden mit dem Kauf von Artikeln bei Amazon. Es ist einfach zu bestellen und zu bezahlen. Ich finde es gut, dass Sie Ihre Bestellung verfolgen können.”

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Posted 3 years ago

“If you worry that you may have ordered twice or wrong item straight away a phone call and they check and cancel if necessary Their service is brilliant”

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Posted 3 years ago

“Usually shop around for good deals. Amazon often competitively priced. Win, win.”

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Posted 3 years ago

“Super Service und sehr zufrieden mit dem Ergebnis.”

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Posted 3 years ago

“Très belle expérience je vais certainement revenir vers eux”

Helpful Report

Posted 3 years ago

Amazon UK is rated 4.7 based on 13,402 reviews