Amazon UK Reviews

Name: Amazon UK
Rating: 4.67

4.7 Rating 13,323 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Amazon UK 1 star review on 15th July 2024

C F

Amazon UK 1 star review on 3rd June 2024

Amazon UK 1 star review on 16th May 2024

Khan Choudhury

Amazon UK 1 star review on 13th December 2023

Juliana

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class communication,delivery and products. Would highly recommend from my shopping with amazon.”

Helpful Report

Posted 2 years ago

“They are extremely helpful, deliveries are always on time should there be a problem they will notify you i have dealt with them for a few years without any problems they come highly recommended”

Helpful Report

Posted 2 years ago

“Every time I buy from Amazon the products are here quickly and good products”

Helpful Report

Posted 2 years ago

“Ordered a mobile phone part. Competitive prices and very quick delivery with consistent and reliable customer service.”

Helpful Report

Posted 2 years ago

“prime video excellent”

Helpful Report

Posted 2 years ago

“Excellent service on every purchase”

Helpful Report

Posted 2 years ago

“always easy to find what i am looking for, fast and efficient”

Helpful Report

Posted 2 years ago

“Delivery was a joke took half day from work as delivery time was due 2:30pm-4-30pm then they changed it to 3:00pm-5:30pm then changed it to 3:00pm-6:00pm then at 6pm they changed it again to before 10pm. I’m not happy in the end I cancelled the order and now my prime membership. Refund stated 2-3 days but then that changed to 5-7 days. What a joke and waste of time and money.”

Helpful Report

Posted 2 years ago

“Never had a problem brilliant at what they do”

Helpful Report

Posted 2 years ago

“Very pleased as always”

Helpful Report

Posted 2 years ago

“Everything you ever need and easy to use.”

Helpful Report

Posted 2 years ago

“So easy and helpful very good on returns and very quick in return money”

Helpful Report

Posted 2 years ago

“A great company who provided an excellent service. Where else can you order oline and have the item arrive the next day”

Helpful Report

Posted 2 years ago

“quick and easy”

Helpful Report

Posted 2 years ago

“Excellent customer service safe ordering”

Helpful Report

Posted 2 years ago

“I shop on Amazon frequently as it is cheaper, a better deal, I order the goods in the comfort of my home and it is delivered prompty.”

Helpful Report

Posted 2 years ago

“Very happy with the product”

Amazon UK 5 star review on 28th February 2022

Helpful Report

Posted 2 years ago

“The service is good”

Helpful Report

Posted 2 years ago

“Had nothing but positive experiences shopping on Amazon”

Helpful Report

Posted 2 years ago

“The rich get richer and the poor work day and night for pennies. Isn't this the Amazon moto to all it's workers”

Helpful Report

Posted 2 years ago

Amazon UK is rated 4.7 based on 13,323 reviews