Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wwerasd asdas”

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Posted 1 year ago

“tesfsdfsd sa sfsfs sd fsdf sdf s sdfsd f”

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Posted 1 year ago

“Excellent service throughout the orders I regularly make”

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Posted 2 years ago

“Have you observed him deleting some messages or putting the password on his phone so as you don't have access to it? Has he been experiencing very irritating mood swings every time he comes home? If so, then it's an indication that he must be doing something that is potentially dangerous or he might be cheating on you. If you want to free yourself from doubt without causing chaos in the house, then track his activities. With help of JOSE, I was able to monitor my kids and spy on my partner phone without them knowing. If you feel your spouse is texting or seeing another woman or man and you can quite get a real evidence to clear those doubts and know where you stand in the relationship. SUPPORT@HACKERSPYVILLE.COM”

Amazon UK 5 star review on 2nd March 2023

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Posted 2 years ago

“Good staff”

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Posted 2 years ago

“Excellent Company Excellent Customer service Friendly Couriers order arrived undamaged Will definitely tell family and friends”

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Posted 2 years ago

“Helpful not , Does not have a complaint process , apart from telling someone over the phone who says will investigate and ensure the problem doesn't happen again . Yes sure they do .That's why they have one of the worst trustpilot reviews 50 - 55 % have rated them a 1 star . I could right a book to say what i have just had to endure trying to get a washing machine from them .Numerous calls , waste of time .There staff are scripted to avoid any real factual information . They said it would be del on a date it came and went i had to contact them that day it which i was told there was a delay , spoke to someone else who said the item was damage at 3.54pm when me del was 7am - 4pm . Although they tried to del it when i was at work when i had a sat as i work all week .Then then cancel the replacement as they said they cant get stock , however nothing to do with the fact the machine was priced about £200 more expensive. So did they cancel because they couldn't get it at the lower price . Not only that they will refund me in 5-7 working days , although they have had my money for over for 3 weeks . ? They are absolute cowboys and should be reported to the trading standards . The reason for giving them 5 stars is so people get a chance to read an accurate review of what this company is all about , Look at the trust pilot reviews .”

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Posted 2 years ago

“Need help in gaining access/passwords to Facebook, Gmail, Instagram, bbm, Yahoo Mail, Snapchat, Twitter, Hotmail,various blogs, i-cloud, apple accounts etc. Password retrieval,clear debts, pay for bills at give a way rates, breach of web host servers, firewall breaches, application cracks, change of school grades, professional hacking into institutional servers, clearing of criminal records,keylogging,tablet portable device hacks, pc hacks on any OS and ip tracking and general tracking operations. Their service knows no bound, contact them and see the outcome of the job. Contact them for the job. *Service available 24Hrs *Easy Reliable and Efficient and Trust worthy team. SUPPORT@HACKERSPYVILLE.COM”

Amazon UK 5 star review on 28th December 2022

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Posted 2 years ago

“Lowest price and fast delivery”

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Posted 2 years ago

“Just the best”

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Posted 2 years ago

“Use them regularly and it's so easy”

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Posted 2 years ago

“Fantastic”

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Posted 2 years ago

“Everything. Service. Speed delivery. Choice. Who can match The Mighty Amazon! 😄👍”

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Posted 2 years ago

“Very quick & easy to order from...”

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Posted 2 years ago

“Great service and rapid delivery using Amazon Prime.”

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Posted 2 years ago

“Brilliant company, instead of tramping miles searching for items just search Amazon uk, Next day delivery with prime and easy to return if you rarely need to, 5 star service”

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Posted 2 years ago

“Easy to use website, always receive items in a timely fashion and a good customer service!”

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Posted 2 years ago

“Been a regular customer for some years now, had a few blips with them from time to time, but they have always been put right straight away. Very pleased with their customer service.”

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Posted 2 years ago

“Love this site it has everything you need delivery is always on time and the service is impeccable”

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Posted 2 years ago

“Easy to use can post to the Amazon pick up which is so much easier for me shows me the latest offers”

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Posted 2 years ago

Amazon UK is rated 4.7 based on 13,402 reviews