Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,401 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy access , where you can always find what you looking for or a suitable alternative.”

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Posted 3 years ago

“The most sendible safe place to buy any tool/make”

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Posted 3 years ago

“Generally very good and efficient service. Some issues with broken items or not delivered at all.”

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Posted 3 years ago

“Iv never had any problem with delivery or returns.”

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Posted 3 years ago

“Good service and offers. Good to use reviews.”

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Posted 3 years ago

“Excellent service, always have what i need”

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Posted 3 years ago

“Easy to use, but sometimes more filters could be useful. Easy to contact using the message service on app.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“During the pandemic when most people have been having a difficult time its been a good thing that people could still get some essentials delivered to the door,Its like staying in touch with the rest of the world if you are on your own.”

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Posted 3 years ago

“Helped me change continent phone numbers & addresses”

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Posted 3 years ago

“Mostly good . Sometimes I find the website a bit confusing to get around especially if you have a problem with a product. Because sometimes you just want to talk to someone and you just go round and round in circles to try and figure out under which option to put your problem under ?!”

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Posted 3 years ago

“Everything is done smoothly and product arrives at the comfort of your home”

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Posted 3 years ago

“Always good price and delivery”

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Posted 3 years ago

“Quick and easy to find what you want - only gripe is that some sellers are advertising items that are not good quality and trying to pass them off as genuine products! Amazon need to vet their sellers!”

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Posted 3 years ago

“A good choice to shop with”

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Posted 3 years ago

“Very good service, product good and very happy with price.”

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Posted 3 years ago

“Very disappointed in a canvas that we ordered arrived on time, so happy with that ,but was not packaged at all, no boxing as have had with previous orders of same canvases,just label stuck to cellophane wrap around canvas, nothing to stop it getting damaged and because clear plastic product completely visable”

Amazon UK 4 star review on 13th August 2021

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Posted 3 years ago

“Fire tablet”

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Posted 3 years ago

“My purchases from Amazon have been very straightforward and easy.”

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Posted 3 years ago

“Good to use”

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Posted 3 years ago

Amazon UK is rated 4.7 based on 13,401 reviews