Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to use. Great customer service”

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Posted 7 months ago

“Never had a problem with deliveries or returns. Site is set out well with products clearly described . If items have to be returned the process is simple and quick . Especially when requesting a refund”

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Posted 7 months ago

“It's was extremely good and fast”

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Posted 7 months ago

“Amazon is one of the best company the world fast delivery good quality product with great customer service 🥰”

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Posted 7 months ago

“Easy to order and quick delivery and all at very good prices..”

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Posted 7 months ago

“Good prices”

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Posted 7 months ago

“I was finding it difficult to purchase white bowling shorts until looking on Amazon which offered good choices and some that matched my criteria I ordered and they were delivered in under 20 hours Incredible !!!”

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Posted 7 months ago

“Have used this company for many things over the years. Always been reliable, prompt, good value etc. It's my main one stop go to!”

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Posted 7 months ago

“Very easy to use their on-line site. Delivery is quick - sometimes the same day. If need to return anything to Amazon, also very easy at no cost”

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Posted 7 months ago

“Amazon provides a wide range of products and the service is very good”

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Posted 7 months ago

“I find their service and help excellent and as a Prime user I have access to the Apps for my TV and games great value!!!!!”

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Posted 7 months ago

“Great company to buy from. Any problems with the goods you buy return them for refund or replacement no hesitation from them!!”

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Posted 7 months ago

“Quick and easy”

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Posted 7 months ago

“Very easy to use interface and simple hassle free shopping. Perfect shopping experience.”

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Posted 8 months ago

“Never had a bad experience buying with Amazon, some great buys to be had if researched, plus the occasional voucher can be had to incentivise your choice. Their streaming services can also be entertaining with free or rental, a wide choice available.”

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Posted 8 months ago

“Amazing company. So quick delivery's at great prices never had any issues with them”

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Posted 8 months ago

“Always have great service for every purchase I’ve made. No problems at all returning a product that was faulty.”

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Posted 8 months ago

“Very helpful quick to respond”

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Posted 8 months ago

“Трейдеры обычно закрывают все позиции до закрытия рынка, чтобы избежать ночного риска. Свинг-трейдинг предполагает удержание позиций .”

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Posted 8 months ago

“My go to for my company stationery and gift packaging”

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Posted 8 months ago

Amazon UK is rated 4.7 based on 13,402 reviews