Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,401 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and good at handling any problems fast”

Helpful Report

Posted 3 years ago

“Quicker delivery than stated, almost always great items and rarely any problems but if something does arise, customer service are pretty good”

Helpful Report

Posted 3 years ago

“Always the best choice and prices. I never shop anywhere else.”

Helpful Report

Posted 3 years ago

“Love amazon”

Helpful Report

Posted 3 years ago

“Convenient”

Helpful Report

Posted 3 years ago

“Extremely happy with the service 10 stars all round”

Helpful Report

Posted 3 years ago

“Quick and easy”

Helpful Report

Posted 3 years ago

“Simple to use and with Prime a great cheap delivery that is often sooner than stated”

Helpful Report

Posted 3 years ago

“Always easy to use no hassle and no complcted fuss.”

Helpful Report

Posted 3 years ago

“Efficient, Professional and friendly. I recommend their services.”

Helpful Report

Posted 3 years ago

“My one poor star is because of them using royal mail and the items arriving all time damaged and late.”

Helpful Report

Posted 3 years ago

“Fast delivery”

Helpful Report

Posted 3 years ago

“Easy to use website Excellent on time delivery Customer’s service reliable and efficient”

Helpful Report

Posted 3 years ago

“Been good until the Amazon driver did not deliver my iPhone 12 and Amazon never done anything about it been about 5-6 months now”

Helpful Report

Posted 3 years ago

“Wide range of products right to the door”

Helpful Report

Posted 3 years ago

“They are great to buy from prompt with delivery and great to communicate with”

Helpful Report

Posted 3 years ago

“Always best price. Fast delivery. Best delivery drivers.”

Helpful Report

Posted 3 years ago

“Very good, quick and simple”

Helpful Report

Posted 3 years ago

“first class service can not fault amazon I wish all companies were like this”

Helpful Report

Posted 3 years ago

“Great prices and choice and best return and delivery options”

Helpful Report

Posted 3 years ago

Amazon UK is rated 4.7 based on 13,401 reviews