Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,401 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, fast shipping. Only one problem: VERY, Very liberal. I'd go somewhere else 1st.”

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Posted 7 years ago

“Fast delivery and great customer services.”

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Posted 7 years ago

“Bought an item from amazon and it was delivered on time”

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Posted 7 years ago

“they posted a maths nursing book just in time for my first lesson great!!!”

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Posted 7 years ago

“I am recently make shopping in Amazon, I'm very happy and satisfied.”

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Posted 7 years ago

“Loved their service. It has always been the same dine as I always feel their service is out-standing. Today I bought a monitor and it is great!”

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Posted 7 years ago

“i was in a panic to find some dress shoes for my daughter for easter. i finally found some on amazon on March 30 and was able to get delivered march 31 for only $8.98 additional! so happy amazon has multiple shipping speeds at affordable prices”

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Posted 7 years ago

“everything under one roof!”

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Posted 7 years ago

“Good range of products, very streamlined surface”

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Posted 7 years ago

“Standard convenient and hassle free shopping.”

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Posted 7 years ago

“Amazon has a wide range of products at very reasonable prices. The delivery is always reliable and I would recommend using them to anyone.”

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Posted 7 years ago

“Slightly longer delivery than I would've expected given I'm a prime member. Still, great product well packaged etc.!”

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Posted 7 years ago

“After ordering a pair of boots very happy,really good quality,and value for money,other half loved them,unfortunately no longer available,would have purchased another pair”

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Posted 7 years ago

“Good fast delivery with amazon prime well worth it , even free next day delivery on bank holidays , couldn't ask for more”

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Posted 7 years ago

“Very fast response and shipping. If you are frequent user and monitor things that you want waiting for discount you will notice how some things cost 10 pounds, discount 25% happens...price is 12 pounds or bit more so you end up paying roughly same in some cases. But guess all stores do this, oldest "trick in the book".”

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Posted 7 years ago

“ordered item and it came on time”

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Posted 7 years ago

“Variety of items Affordable shipping options Good and competitive prices. Quality of after sales service”

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Posted 7 years ago

“Fast delivery and always updated on my order so no waiting around all day.”

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Posted 7 years ago

“Delt with a failed delivery really really quickly and got my money back. Brilliant”

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Posted 7 years ago

“Fast delivery, and good price as usual.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,401 reviews