Amazon UK Reviews

Name: Amazon UK
Rating: 4.67

4.7 Rating 13,323 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Amazon UK 1 star review on 15th July 2024

C F

Amazon UK 1 star review on 3rd June 2024

Amazon UK 1 star review on 16th May 2024

Khan Choudhury

Amazon UK 1 star review on 13th December 2023

Juliana

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always find what im looking for at Amazon. I have found the products have come packaged and delivered on or before the date stated. I highly recommend Amazon to anyone.”

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Posted 4 years ago

“web site always work, delivery is prompt, no issues about returns”

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Posted 4 years ago

“Always feel protected when making a purchase - as an online shopping company it’s good to know you’re supported if there are ever issues.”

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Posted 4 years ago

“Delivery and service was spot on! Can’t fault it Thank You Very Much !”

Amazon UK 5 star review on 7th October 2020

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Posted 4 years ago

“Always get my stuff when ordered professionally”

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Posted 4 years ago

“Wonderful service Still on time”

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Posted 4 years ago

“Always delivered on time or early in perfect condition”

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Posted 4 years ago

“Wonderful company”

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Posted 4 years ago

“Fast deliveries and handled with care”

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Posted 4 years ago

“Very quick service!”

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Posted 4 years ago

“Easy website to use and i love prime as you cam always get next day delivery,”

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Posted 4 years ago

“fast and easy !!!”

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Posted 4 years ago

“Wide range of good quality goods from Home to Garden to Finance”

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Posted 4 years ago

“Always have what is needed and quickly available, never have any issues with ordering from Amazon.”

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Posted 4 years ago

“Always have what is needed and quickly available, never have any issues with ordering from Amazon.”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“Brilliant service arrived next day. fantastic watch used it today for my run - really pleased with it”

Amazon UK 5 star review on 28th September 2020

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Posted 4 years ago

“My son loves this!”

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Posted 4 years ago

“Good prices, service and quick delivery”

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Posted 4 years ago

“Not responsive when it came to changing incorrect address details. After contact still found parcel with wrong address on it. Also on closing my account, again they're slow in response, sending the same email time after time asking me to link and detail closure reason of which I complete and return but they continue to send on my chasing up their progress, anyone would think they're deliberately dragging their feet hoping I'll give up and stay... think again.”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,323 reviews